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Customer Ratings & Reviews

$25.99
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Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1289 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,289 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Sturdy and fits well, I brought for my granddaughter because she is very hard on phones, have no worries now..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Really protect your phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good box for her phone I really need it at work construction at my phones always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality and rugged last forever had 3 phones with them

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone Otter Box Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otter Box cases for all my iPhones in the past and found them to be sturdy and offered a level of protection not found in soft cases iPhoe

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The The The Big love the case works well for the iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTTERBOX !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've ussed Otterbox for years...WHEN THINKS BROKE THRY SENT ME A NEW ONE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like this case but theres one problem..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is pretty good and it feels thick and sturdy. I actually like that it’s thick so I don’t mind that it’s a bit bully. My problem with this case is that i havent even had it for a month yet its gotten so creaky. I’ve never dropped it either. But when I pick up my phone or i press lightly on the edges it creaks. I think for the price it shouldnt do that. Unfortunately it’s really starting to bother me. I really don’t want to hear a creaking sound everytime I pick up my phone lol. And yes I made sure that everything was aligned properly but still… I googled this and apparently it’s a thing with these cases. Not sure if it’s just a few batches or if all eventually do this. If you don’t care about the noise then other than this it’s a cool case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and protective phone case for any phone not just an iphone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is safe even when it’s dropped off from my hand, the protection is great good iPhone case protection ✅✅✅

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screws up my wireless charger now!&

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very tight to fit on my phone. Also no longer works on my 2 wireless chargers as it always did. Very unhappy sorry. Debra Harris

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    poop bulky

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real good at protection but kind of bulky. does protect the phone really well

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you are enjoying the rugged protection of your Defender Pro Series Case! We do value your feedback and continuously improve the design of our cases with each iteration. Thank you for your feedback and we hope you have a fantastic day! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I phone otterbox case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protection of new phone. very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best cases around.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Year later, still use it. Dropped my phone a million times. My favorite case brand. Not moving from them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best case ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve dropped this hundreds of times with my phone in it. No cracks no damage to the case. Perfect product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case for iPhone to keep from cracking glass screen

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone case, it has protect my phone several time. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and yet doesn’t feel bulky. Good choice for iPhone protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the price I paid Sllid construction

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the only cover for the iPhone 13 Pro Max . It can take a lot of beating and the screen won’t break

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was very reasonably priced and very durable. It has provided excellent protection for my phone.

    I would recommend this to a friend