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Customer Ratings & Reviews

$25.99
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The comparable value is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1309 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,309 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the only cover for the iPhone 13 Pro Max . It can take a lot of beating and the screen won’t break

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The The The Big love the case works well for the iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was very reasonably priced and very durable. It has provided excellent protection for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I phone otterbox case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protection of new phone. very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone case, it has protect my phone several time. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case and very sturdy! Very comparable to OtterBox.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and yet doesn’t feel bulky. Good choice for iPhone protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case for iPhone to keep from cracking glass screen

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy I made this year. Never would I have thought this item would have saved my life.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good sturdy case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sturdy case!!! I definitely recommend this case. I can easily just let my kids borrow it with out getting worried it might get broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case, I have been buying Otterbox for years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Hard worker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for those who are tough on their phones. I have dropped my phone a number of times and it has protected it every time so fare

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Hard Shell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I used the product before and it continues to work in protecting my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit upset that I bought this case because the employee told me my 12 pro max case wouldn’t fit but when I got home and tried it it fit just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rock solid!!! Better than US Government

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged, Qi charging had no problems with this case. I work in an industrial environment and have dropped my phone multiple times already and no damage!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    OtterBox Def. Pro Hard Shell for iPhone 13 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my new phone. Fits perfect and seems to be rugged as expected. Have always used OtterBox products, and have always been satisfied with them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best iPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, no complaints at all. I’ve dropped a few times and still looks brand new

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is actually smaller and easier to handle that my last Iphone 7+ case. It was easy to install and seems to provide good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    poop bulky

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real good at protection but kind of bulky. does protect the phone really well

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you are enjoying the rugged protection of your Defender Pro Series Case! We do value your feedback and continuously improve the design of our cases with each iteration. Thank you for your feedback and we hope you have a fantastic day! OtterBox

  • Rated 5 out of 5 stars

    Get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the otterbox phone cases. Alot better than any other company.

    I would recommend this to a friend