Customer Ratings & Reviews
- Model:
- 77-83539
- |
- SKU:
- 6471479
Customer reviews
Rating 4.6 out of 5 stars with 1290 reviews
(1,290 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Rated 5 out of 5 stars
Tough and dependable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used this case set up for many years. Tough, dependable protection that has never failed me!
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
George
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection product for expensive IPhone worth sixty bucks how many times I saved my IPhone 6 Plus from cracking.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Otter Box Defender I Phone 12 Pro Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Dropped my phone a couple times and have sustained no damage at all.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case! Very protective of the phone. Can use a magsafe charger with case too.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
I love otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love otterbox I been using it for years I am a hands on guy at work never had a problem protects my phones very well
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great case!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and sturdy, very protective case. Great value compared to other similar products
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Awesome Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome case. 2 drops so far. No issues. It is worth the money. A little difficult to get on.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
The best case to protect the cell phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, protect my phone from a truck tire.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is very hard on his phone. This is the best case for all the abuse the phone takes.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Ben Heyward
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the defender case for my iPhone because it protects it against drops and bumps that could destroy it .
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Otter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is perfect if you want a protective case for your phone. Had them in the past and recommend it.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good, it fulfills its protection function for the iPhone
I would recommend this to a friend - Cons mentioned:Belt clip, Screen protector
Rated 2 out of 5 stars
Bad holster, no screen protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased. I use the holster with screen facing in, dose not secure well into holster and has come out of holster and fallen to ground several times. Reached out to otter box several days ago and have not received a response. I have always used otterbox and more precisely the defender series this is my first one that I’ve disliked. Also there is no screen protector on this case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustrations with your Defender Series Pro holster! It's odd to hear that your belt clip isn't securely holding onto your phone, and we'll be sure to let our engineers hear about your experience. Thankfully we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you a replacement holster.
Best,
OtterBox Customer Service Team
- Cons mentioned:Belt clip
Rated 4 out of 5 stars
Belt clip not for service belt duty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case works terrific, however, the belt clip on the carrier is not designed for thicker “carry grade” leather belts. Slot on the base of the belt clip needs to be wider
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Otter box awesome protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this case is awesome, provide great protection and with a slime designed added to my phone.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Outterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This outter box is absolutely the best! Solid and durable. Excellent protection for my cellphone
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great protection
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case offers a great deal of protection for the iPhone 13 pro Max. Happy with my purchase
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
iphone 12 pro max case
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case fit my iphone 12 pro max and I love the color.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Happy Purple
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case. It has texture so you have a good feeling and it protects my new phone especially if I drop it
I would recommend this to a friend - Pros mentioned:FitCons mentioned:Belt clip
Rated 3 out of 5 stars
Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is really good but on the other hand the holster phone holder that goes on pants don’t hold phone solid
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're having troubles with your Defender Series Pro holster! We appreciate your feedback about the belt clip not securely holding your device, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement clip. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team



