Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $24.99
The comparable value price is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,282 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent case

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO one of the best heavy duty cases on the market. I've used Otter Box cases exclusively for years. The one thing I don't care for is the belt clip that comes with the Defender. The case itself is bulky (out of necessity) and the clip makes it worse. The clip I just toss in a drawer. It isn't very attractive either but "pretty" isn't going to save your phone when you drop it for the 25th time. If you want tough phone case and don't mind a little extra bulk, this is the case for you.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Strongest Protector Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is the best phone protector ever. I dropped my phone from 21 ft. my iPhone didn’t get any damage. It landed on the back side. I don’t think it would have protected the screen if it had landed screen face down. Still, this is a really strong cell phone protector. I’ve been buying Orterbox for 7 years straight and dropped my phones on concrete many times and never had any damages to any phone. Worth the price! However, they keep going up and I’m starting to not like that a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Complete Confidence

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel compelled to find the best protection for the phones I invest a lot of money in. I start with the Otterbox first, then look at some others just to feel confident that I’m getting the best. I always seem to go back to the otterbox. This Otterbox was no exception. I was in no way disappointed after installing it on the iPhone 13 Pro Max. It fits perfectly. It has raised ridges to protect the screen and camera lenses. I have no concerns that it will slip from my hand. I have complete confidence that my phone is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good phone case

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in heavy equipment and I’ve drop the phone multiple times and so it’s been holding up.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love love this otterbox case . It's excellent and wonderful. I truly feel safer with having purchased this case.. I feel my phone is secure and protected and I have no worries while on the job site .. I recommend this otterbox case and just about all otterbox products to everyone and anyone this gets five stars from me. 100% worth the buy

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Phone protector

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It fit great for my phone. Try it you’ll like it. It protects my phone and I don’t have to worry if I drop it that it will break. It won’t break. Everyone should get one to protect their phone. I love it. It’s the best product around.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Otter Box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case; easy to hold on to and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m constantly on the phone as a supervisor for the schools in southern Arizona food program.So yes my phone is bumped dropped and the Otterbox does a excellent job in protecting my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter box protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my clumsy brother it’s been protecting his care ever since

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Super-Solid Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would get 5 stars.. but due to lack of the magnetic inclusion, does not allow cordless charging. The included belt clip works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Phone Case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this phone case brand! My husband is an electrician and needs something sturdy to protect his phone in for on the job— this case is definitely the one for the job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the case. Has protected it well and has a charging port cover which is very important to him as he’s had issues with charging ports not working after a while from lint & dust.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protector

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection you get from this phone cover, very durable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The protector

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to phone protector. Strong,protects my phone and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cell phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the case is detected the phone it was easy to put on so loving it just wish the clip fit better

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Belt clip

    Rated 5 out of 5 stars

    Belt clip needs to be re-engineered

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases have always been awesome, but especially the defender series for me. But unfortunately the belt clip needs to be re-engineered one gentle tug of push on the cell phone & it falls off

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Phone case

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usual Otteebox quality-Awesome! Great pricing and love the durability. It really protects my phone without being bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that has saved my phones many times from accidental drops. My preferred option for phone protection. On sale for the lowest price anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox unbelievable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox hard case pro series for iPhones is an excellent choice. I left my iPhone on the back of my truck and forgot it was there. By the time I realized, I was going over 40mph and it flew off. When I returned and found it the case was incredible, it safes my IPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Great fit and grip

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending a ridiculous amount on an iPhone 13 it makes absolute sense to purchase this type of phone cover. The rubber grip of the phone with cover is great and the openings where the flaps are work well. The fit is perfect as it grips the iPhone as is was designed by apple.the buttons work well as my other Otter cases.

    I would recommend this to a friend
Sponsored