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Customer Ratings & Reviews

$25.99
Save $54
Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1290 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,290 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A real blessing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i used it it worked right away soon as i got outside i dropped my phone and my otterbox saved it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product on several of my phones and I have been very happy with the protection it provided.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Solid Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a minute to figure out how to put it together but it’s a solid case with good grip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will the cover over the charging port hold up?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this Otterbox Defender Pro 4 stars because I am worried that the part that covers and protects the charging port will break off like it did for my first Otterbox Defender Pro case. (That was the first part that failed on my old case.) If I could be sure that it will hold up over time, I would give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is the best case a phone could have. It does add a little weight but the protection is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very robust protective cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very protective cover for the iPhone 13 ProMax. It is very well made. I highly recommend it for those who may be concerned with accidental drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire case holds well. It’s been a staple of mine for years, and I have my clumsy moments with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Made for it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my phone. Fit like it was made for it. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and it’s very durable, good buy. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    One happy buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Really does protect my iPhone on all aspects. Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the OTTERBOX

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a big fan of the OTTERBOX defender! Keeps my phone safe from breaks and scratches

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Phone case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bulky case but the case does its job and protects your phone. Rubber material loses it shape

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Defender Series Pro slipcover has gotten stretched out! We appreciate your feedback, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Mr. Larry Mullins

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box is the best on the market I’ve owned one on every phone I owned since 2000

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox baby

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only case I trust on my phone. I work construction and when I drop my phone I hardly ever break the glass screen protector. I have never actually broken the screen with this case, but after so many months, the case get saggy. I would say after about eight months, I buy another one. Cheaper and easier than having to send it in to repair my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something to keep new phone from breaking or cracking. This case has not let me down!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is hard and durable. It allows it to remain protected and safe from the elements of the weather.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always OtterBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway purchase a OtterBox to purchase my iPhone. Easy to install and great at protecting my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has excellent protection for my phone! You can tell it’s a quality that’s unlike anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    OtterBox Defender !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the OtterBox-Defender on my Iphone 13 Pro Max it fits great and looks great. Highly Recommend !

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case ever! Only case I will ever buy. I recommend it to everyone I know

    I would recommend this to a friend