Customer Ratings & Reviews
- Model:
- 77-83539
- SKU:
- 6471479
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Defender Series Pro Hard Shell's protective qualities, comfortable fit, and ease of use. Many appreciate the grip and overall quality of the case. Some customers find the belt clip unfashionable, the case a bit bulky, and the price somewhat high. Additionally, a few wish it included a screen protector and had better wireless charging compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Otterbox case iphone 13 Pro Max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Overall worth the protection for my iphone.
I would recommend this to a friend OtterBox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product from Otter Box! Love it! Thanks Best Buy
I would recommend this to a friendBest phone case brand ever!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this case for the entire time I had my IPhone 11 Pro Max. One thing about the otter box is if it is ever broken by dropping they replace it. Lifetime warranty definitely worth the purchase price.
I would recommend this to a friendYep that’s a review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I’ve bought this case, the first one lasted a couple years and a couple dozen big drops before it was broke. I would recommended this case, I’ve knocked it down a star because it didn’t last forever
I would recommend this to a friendKeeps falling out of the holster !!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps falling out of holster with any slight bump even when walking any jolt by walking will cause case to fall out I can’t afford to replace an $1800.0 iPhone Otterbox needs to address this issues not even 90 days from purchase I’m very disappointed!!!
No, I would not recommend this to a friendOtterbox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the case it is perfect for my phone and it’s slim and just right
I would recommend this to a friendExcellent protection and Long Lasting
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my old one on an iPhone 13 max that lasted years.
I would recommend this to a friend- Cons mentioned:Belt clip
Otterbox Clip Issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased an Otterbox Defender case for every iPhone I have had going back to the iPhone 4. I love these cases. I purchased this one for an iPhone 13 Pro Max and the case does not stay in the belt clip. It pops right off. Please check your belt clip when purchasing this case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series case! It's certainly odd to hear that your belt clip isn't securely holding onto your device, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269 or file a claim online, here: https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Otterbox Defender Series Cover Hard Shell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Otterbox Defender Series Cover for my iPhone was as described.. It was of good quality and it will protect my phone for a very long time. Thanks Best Buy for providing good quality items.
I would recommend this to a friend- Pros mentioned:Protection
Solid case. Not for MagSafe charging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid case. Great protection. Useless with MagSafe charging.
I would recommend this to a friend - Cons mentioned:Wireless charging
So So
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case was alright, I’m use to the defender series of the 11 Pro Max, I didn’t feel my phone was as protected in this case. The sides of the case were flush with my phone screen, didn’t care for that much. Main reason I returned it was because it didn’t work with my wireless charger.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you weren't feeling confident with your Defender Series Pro! Rest assured, that case has been through hundreds of hours of design testing to ensure it will keep your phone safe with the drop protection OtterBox is known for. While that case is compatible with Qi charging, some chargers will perform better than others, so a different charging base may work better for you. Additionally, we recommend OtterBox Power accessories for the best wireless charging experience. We're sorry to hear that you ended up returning your case, but we hope you find an OtterBox that checks all your boxes! If you have any questions, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you helped out.
Best,
OtterBox Customer Service Team
Otter Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Case! Dropped phone multiple times and never broke. Work outdoors so the case finally gave out after two years and i decided to get the same one again.
I would recommend this to a friendDifferent from the previous versions but no issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used the Defenders on all my iPhones with great results. This one has a harder case and the phone doesn’t lock as tightly as the older version. I believe cit is due to 5G requirements. It took me a while to get used to the feeling of how it locked in place, but it has not come out of the holder. Different but good results so far.
I would recommend this to a friend- Pros mentioned:Grip
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look great . Doable and non-slip, very happy with the purchase
I would recommend this to a friend Excellent!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, really robust according to the pictures.
I would recommend this to a friendCustomer Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer Service was on point! She took her time to assist me with making my selection. She reminded me of my daughter w/her suggestion (when asked).
I would recommend this to a friend- Pros mentioned:Protection
Protects great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keeps my iPhone safe and looking great while I use it.
I would recommend this to a friend Phone case that’s too tough to break
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great is very strong. I’ve dropped it a few times on things that were hard and it’s held up very good product.
I would recommend this to a friend- Cons mentioned:Price
Tough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little price high. Good quality. Seems best out there
I would recommend this to a friend Durable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only phone case I’ve used for years. Drops haven’t been an issue, this case is very durable.
I would recommend this to a friend