Customer Ratings & Reviews
- Model:
- 77-83539
- SKU:
- 6471479
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Otter box case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best cover to protect every iPhone from drops.
I would recommend this to a friend - Pros mentioned:Fit
5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits my 13 pro max perfectly! Pick up went smoothly!
I would recommend this to a friend - Pros mentioned:Fit
Phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! The case fits my iPhone 12 just fine!!
I would recommend this to a friend Quick delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very good purchase with quick delivery. I would’ve been very happy with this except it was the wrong cover I ordered! Oh well.
I would recommend this to a friend- Pros mentioned:Protection
Must get!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally the best case for a phone hands down!!!!
I would recommend this to a friend Great case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case! I had one issued for work phone which saved me repeatedly when my phone hit the ground, but it was old. I just bought this for my new personal phone and it’s much better than the older one. One draw back is that it does come off a wider belt easier than I would like. I couldn’t be happier.
I would recommend this to a friend- Cons mentioned:Price
I wish they had more colors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they had more colors. This is pricey side and bulky however, gets the job done. I want my phone to last for another year so I paid the price for the best.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Thank you so much for your feedback! We continuously look to provide more options and colors for our cases. We want to thank you for choosing OtterBox to keep your device protected for the foreseeable future! If problems do arise with your case, we have a great warranty to help replace your case. Thank you again for the feedback and we hope you have a fantastic day!
- Pros mentioned:Fit
Good but ….
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is good fit good the only thing don’t like is the clip the phone detached easily
I would recommend this to a friend Best Phone Protector in the World
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it best phone protector in the World friend of mine had this protector was riding on sixflags ride all the way high up above ground level phone fell from roller coster got off the ride and phone was still in very excellent shape
I would recommend this to a friend- Cons mentioned:Screen protector
Good case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good case I wish it came with the screen protector like the previous versions
I would recommend this to a friend - Cons mentioned:Belt clip
Protects iPhone but needs some improvements
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice for iPhone protection. Ergonomic design fits the iPhone and your hand. Needs added protection for the camera lens on the back of the phone. The belt clip that comes with the case also breaks easily. Be ready to order cheap replacement clips online.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thanks for your interest in greater protection for the backside camera of your iPhone. That's something we're hearing quite a bit of lately, and we're definitely exploring options. As for that busted belt clip, we're sorry your Otter experience has hit a snag, but feel free to give us a ring at 1-855-688-7269 and we'll be glad to help get things all fixed up with a brand-new replacement to make sure your gear is secure by your side going forward!
Cheers,
OtterBox Customer Support
Quality Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product (durable); knowledgeable, helpful, and friendly service; good selection and variety of like products to choose from, and convenient and easy-to-find location.
I would recommend this to a friendApple Watch serried 7. Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one for my husband who has Parkinson’s and has a history of falling. This watch when paired with his I phone can alert us to his fall and he can call me me for help. We have set it up so it is much easier to call for help. It gives more security and independence for him and myself.
I would recommend this to a friendiPhone Protective Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.iPhone 15 Hard protective case is a great product. I have typically purchased a black case, but the Best Buy technician suggested I try the olive color and it was a great suggestion.
I would recommend this to a friend- Pros mentioned:Protection
Not Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed in this Otter. Great protection yes, but my phone has fallen out of my belt clip 3 times. I’ve got the iPhone 13 pro max and the associate said that this Otterbox would work. I don’t mind paying the money for good protection but they could at least ensure the phone stays secure.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the frustrations you've had with your Defender Series Pro! It's odd to hear that your belt clip isn't securely holding onto your phone, and we'll be sure to let our engineers hear about your experience. Thankfully we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you a replacement holster.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Super cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy I made this purchase.. it really protects my phone.
I would recommend this to a friend - Cons mentioned:Belt clip
weak belt clip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hard shell is exceptional...have dropped phone several times with no damage. Phone fell from belt clip each time. I tried to exchange for another clip, but all the belt clips were the same. it takes very little pressure to release phone from clip. if you don't remain diligent phone lose a real possibility
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series holster! It's certainly odd to hear that your belt clip isn't securely holding onto your device, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so give us a ring at 1-855-688-7269, and we can get your holster replaced!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Cover case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does really good and protects my phone so i dont drop it.
I would recommend this to a friend Otterbox - iphone 12or 13 pro max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price, Highly reccomend it if you have and iphone 12 or 13 pro max
I would recommend this to a friend- Pros mentioned:Case quality
Happy face
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product a little expensive but worth it ..
I would recommend this to a friend