Customer Ratings & Reviews
- Model:
- 77-83539
- SKU:
- 6471479
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Otterbox case iphone 13 Pro Max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Overall worth the protection for my iphone.
I would recommend this to a friend Otter box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case.can with stand any drop .i dropped it face down .no damage
I would recommend this to a friendBintHonjoiPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have never fail me. Only Otterbox. I think this is my fourth one since my fourth iPhone in 7 years.
I would recommend this to a friendBest phone case brand ever!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this case for the entire time I had my IPhone 11 Pro Max. One thing about the otter box is if it is ever broken by dropping they replace it. Lifetime warranty definitely worth the purchase price.
I would recommend this to a friendGreat little case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it because unlike my initial case this one charges very easily
I would recommend this to a friendGreat and easy buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item. Just what I was looking for. Easy process to find on line. Great saving purchase it
I would recommend this to a friendGood quality!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very strong product. My husband already bought one long time ago for his iPhone and it's holding up quite well, so I decided to get one. Highly recommended.
I would recommend this to a friendBlack Friday Deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very high quality and was readily available.
I would recommend this to a friendBest cover
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy duty covers I’m use long time all my work and vacation
I would recommend this to a friendgreat service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great intro, and prompt service quick exchange and follow up paperwork
I would recommend this to a friendOTTERBOX!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most durable case for the money! Buy one every year
I would recommend this to a friendOtterbox case and belt clip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect!! I have always had an otterbox case and having the belt clip with is perfect!! Won’t use anything else.
I would recommend this to a friend- Cons mentioned:Belt clip
Otterbox Clip Issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased an Otterbox Defender case for every iPhone I have had going back to the iPhone 4. I love these cases. I purchased this one for an iPhone 13 Pro Max and the case does not stay in the belt clip. It pops right off. Please check your belt clip when purchasing this case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series case! It's certainly odd to hear that your belt clip isn't securely holding onto your device, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269 or file a claim online, here: https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Yep that’s a review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I’ve bought this case, the first one lasted a couple years and a couple dozen big drops before it was broke. I would recommended this case, I’ve knocked it down a star because it didn’t last forever
I would recommend this to a friend- Cons mentioned:Wireless charging
So So
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case was alright, I’m use to the defender series of the 11 Pro Max, I didn’t feel my phone was as protected in this case. The sides of the case were flush with my phone screen, didn’t care for that much. Main reason I returned it was because it didn’t work with my wireless charger.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you weren't feeling confident with your Defender Series Pro! Rest assured, that case has been through hundreds of hours of design testing to ensure it will keep your phone safe with the drop protection OtterBox is known for. While that case is compatible with Qi charging, some chargers will perform better than others, so a different charging base may work better for you. Additionally, we recommend OtterBox Power accessories for the best wireless charging experience. We're sorry to hear that you ended up returning your case, but we hope you find an OtterBox that checks all your boxes! If you have any questions, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you helped out.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Solid case. Not for MagSafe charging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid case. Great protection. Useless with MagSafe charging.
I would recommend this to a friend Keeps falling out of the holster !!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps falling out of holster with any slight bump even when walking any jolt by walking will cause case to fall out I can’t afford to replace an $1800.0 iPhone Otterbox needs to address this issues not even 90 days from purchase I’m very disappointed!!!
No, I would not recommend this to a friendOtterbox Defender Series Cover Hard Shell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Otterbox Defender Series Cover for my iPhone was as described.. It was of good quality and it will protect my phone for a very long time. Thanks Best Buy for providing good quality items.
I would recommend this to a friendDifferent from the previous versions but no issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used the Defenders on all my iPhones with great results. This one has a harder case and the phone doesn’t lock as tightly as the older version. I believe cit is due to 5G requirements. It took me a while to get used to the feeling of how it locked in place, but it has not come out of the holder. Different but good results so far.
I would recommend this to a friend- Pros mentioned:Grip
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look great . Doable and non-slip, very happy with the purchase
I would recommend this to a friend