Customer Ratings & Reviews
- Model:
- 77-83539
- SKU:
- 6471479
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Defender Series Pro Hard Shell's protective qualities, comfortable fit, and ease of use. Many appreciate the grip and overall quality of the case. Some customers find the belt clip unfashionable, the case a bit bulky, and the price somewhat high. Additionally, a few wish it included a screen protector and had better wireless charging compatibility.
This summary was generated by AI based on customer reviews.
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped it twice already in two days after putting it on worked great.
I would recommend this to a friendPhone cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. They cleaned my phone and installed glass cover and otter box. Looks brand new
I would recommend this to a friendMy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue I have is not being able to go to the Otter site and register my purchase. The individual who helped with was outstanding..
I would recommend this to a friend- Pros mentioned:Protection
You’re just paying for the name
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an OtterBox. Nothing special. Plenty of other alternatives that protect your phone just as great for a fraction of the cost.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy your Defender Pro Series case and the excellent protection it will provide to your device. Should any questions or issues arise with the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are definitely worth the money. I had an 11 pro I bought out of pocket. Dropped it so many times, but had it in an otter box from day one. Will definitely continue to spend the money for the peace of mind
I would recommend this to a friendBest Protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cover. My phone never had any damage and my kids throw my phone several times on the floor
I would recommend this to a friendLove this case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is the best case on the market, used for years and there is just not anything more durable.
I would recommend this to a friend- Cons mentioned:Bulk
Bulky and not very ladylike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone case because I’m pretty rough on my phones but this ended up being way thicker and bulky than I thought it would be. This would be a much better case for someone that works in an outdoor type job field.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the size of your case, and we'll be sure to let our engineers know about your experience. Keep in mind, that Defender Series is our most rugged case option, so it'll be a bit more robust than some of our other case offerings. If you're looking for something a bit sleeker, we'd suggest checking out our Commuter Series case here: https://www.bestbuy.com/site/otterbox-commuter-series-hard-shell-for-apple-iphone-13-pro-max-and-iphone-12-pro-max-black/6471493.p?skuId=6471493
Best,
OtterBox Customer Service Team
- Pros mentioned:Grip, Protection
Sturdy and Stylish Otterbox Defender Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protective case, highly recommend. Easy to grip iPhone, plus love the purple color.
I would recommend this to a friend Outer Box case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome case I dropped my phone 3 times not a mark on it or the case they must have improved the material they are using I highly recommend this case
I would recommend this to a friendSturdy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case has definitely held up perfectly for the past few months. Would recommend to anyone who wants a sturdy case.
I would recommend this to a friendClip is Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the clip that comes with the case and the texture of the case
I would recommend this to a friendPhone savor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is in concrete business so he always need one
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Wireless charging
Has its downs but mostly GREAT
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and gives outstanding protection however; you cannot use your wireless charging device as the case is too thick
I would recommend this to a friend Aj
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box best for the iPhone always get this from Best Buy
I would recommend this to a friendLove otterbox defender!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++ as every other otter box defender series! Love the drop protection! Wouldn't buy a phone without one!
I would recommend this to a friendCannot use it with MagSafe charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defender Cases are great cases, I have gotten them for every iPhone I have owned. However, I had to return this case and get the XT model due to the MagSafe charging method of my new iPhone 13 Pro Max.
I would recommend this to a friendGood case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always use this case because I like having the belt clip. My only complaint is with this new phone, the camera is way bigger and sticks out more. This case has gotten thinner, even with the case I am scared to drop it cause of the camera.
I would recommend this to a friendGood case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. Easy and secure fit. Good construction.
I would recommend this to a friendOtterBox Protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been purchasing the OtterBox with each new IPhone for the past ten years. Happy to report have never damaged one with an OtterBox protection. It is worth the added cost.
I would recommend this to a friend