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Customer Ratings & Reviews

$25.99
Save $54
Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1290 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,290 reviews
  • Rated 5 out of 5 stars

    Quality service and customer service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ever!!!! Love Best Buy!! #1 in electronics and appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protects great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keeps my iPhone safe and looking great while I use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Case! Dropped phone multiple times and never broke. Work outdoors so the case finally gave out after two years and i decided to get the same one again.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Tough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little price high. Good quality. Seems best out there

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers phone and provides way more grip for the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service was on point! She took her time to assist me with making my selection. She reminded me of my daughter w/her suggestion (when asked).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard yet soft …pause

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done at a good price, virtually indestructible. As long as you aren’t dropping your phone from anything over 3 stories I’d say. Dropped mine of a second floor balcony and it held up just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Outerbox for IPhone 13 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outerbox case for my iPhone 13 pro max is fantastic, fits great, very protective and a great color. There is nothing like an Outerbox case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from Otter Box! Love it! Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my old phone ALOT. This case is light years ahead of anything I owned. It's a little thicker but the feel isn't bad. I also like how if grips in your hand. I would buy this case for my next phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13max pro case/ phone protector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cell phone case/cover in my opinion. Purchased a new phone and made sure to purchase this new case. The clip holder could be tighter. Used same case with my previous phone and Was able to get max trade in value on which was a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case it is perfect for my phone and it’s slim and just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case that’s too tough to break

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great is very strong. I’ve dropped it a few times on things that were hard and it’s held up very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Screen protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very solid and a good protection for your screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection and Long Lasting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old one on an iPhone 13 max that lasted years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added layer of protection for traveling or fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! 2nd one of the same kind, probably my 20th otter box. Durable, cleanable and has lasted every one of the mishaps this past year. Where it plugs in was getting worn out so ordered another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Boxes are the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a larger case, but I have always had them on my iPhones. I have never had any damage done to my iPhones and I have dropped them numerous times. Just make sure to get a screen protector with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very smart purchase.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this case since I bought my phone and it’s still looks like new. Also I’ve dropped my phone several times with no damage to the case or phone. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I’m pretty clumsy and my phone gets dropped a lot. These are a life saver !

    I would recommend this to a friend