Customer Ratings & Reviews
- Model:
- 77-83539
- SKU:
- 6471479
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.
This summary was generated by AI based on customer reviews.
Apple iPhone + Otterbox = Gold
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. It keeps my iPhone protected from accidental drops and what life throws at you. The holster is also a great addition to this product to use it as a kickstand for hands free viewing
I would recommend this to a friendExcellent!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, really robust according to the pictures.
I would recommend this to a friendBest phone case hands down
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone case I’ve ever had. Always wanted an otter box and got one for my 13 pro max and will never go back again.
I would recommend this to a friendSturdy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had Otter Boxes for my phone. They have saved my phone many times, including this one.
I would recommend this to a friendSatisfied with this Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable phone case. This is the only case brand i would purchase. Others fade and wear out
I would recommend this to a friendWorth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are definitely worth the money. I had an 11 pro I bought out of pocket. Dropped it so many times, but had it in an otter box from day one. Will definitely continue to spend the money for the peace of mind
I would recommend this to a friendAmazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want durability and robust protection, making it a reliable choice for safeguarding your device.
I would recommend this to a friendBest case ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and best all resistant case for my phone, on my 2nd purchase of same phonr case
I would recommend this to a friendDurable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only phone case I’ve used for years. Drops haven’t been an issue, this case is very durable.
I would recommend this to a friendAwesome case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case. Every new phone I get, I get this case
I would recommend this to a friendiPhone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box has always proven to be of great quality. Customer service, as always, was amazing
I would recommend this to a friendMy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue I have is not being able to go to the Otter site and register my purchase. The individual who helped with was outstanding..
I would recommend this to a friendOuter Box case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome case I dropped my phone 3 times not a mark on it or the case they must have improved the material they are using I highly recommend this case
I would recommend this to a friend- Cons mentioned:Bulk
Bulky and not very ladylike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone case because I’m pretty rough on my phones but this ended up being way thicker and bulky than I thought it would be. This would be a much better case for someone that works in an outdoor type job field.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the size of your case, and we'll be sure to let our engineers know about your experience. Keep in mind, that Defender Series is our most rugged case option, so it'll be a bit more robust than some of our other case offerings. If you're looking for something a bit sleeker, we'd suggest checking out our Commuter Series case here: https://www.bestbuy.com/site/otterbox-commuter-series-hard-shell-for-apple-iphone-13-pro-max-and-iphone-12-pro-max-black/6471493.p?skuId=6471493
Best,
OtterBox Customer Service Team
- Pros mentioned:Grip, Protection
Sturdy and Stylish Otterbox Defender Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protective case, highly recommend. Easy to grip iPhone, plus love the purple color.
I would recommend this to a friend Phone cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. They cleaned my phone and installed glass cover and otter box. Looks brand new
I would recommend this to a friend- Pros mentioned:Protection
You’re just paying for the name
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an OtterBox. Nothing special. Plenty of other alternatives that protect your phone just as great for a fraction of the cost.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy your Defender Pro Series case and the excellent protection it will provide to your device. Should any questions or issues arise with the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
iPhone 13 Pro Max
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal and fast pickup. Will order another if needed
I would recommend this to a friendJB
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this case it a great case. Would recommend to friends and family.
I would recommend this to a friendCannot use it with MagSafe charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defender Cases are great cases, I have gotten them for every iPhone I have owned. However, I had to return this case and get the XT model due to the MagSafe charging method of my new iPhone 13 Pro Max.
I would recommend this to a friend