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Customer Ratings & Reviews

$25.99
Save $54
Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1291 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,291 reviews
  • Rated 5 out of 5 stars

    Cannot use it with MagSafe charging

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender Cases are great cases, I have gotten them for every iPhone I have owned. However, I had to return this case and get the XT model due to the MagSafe charging method of my new iPhone 13 Pro Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped it twice already in two days after putting it on worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is the best case on the market, used for years and there is just not anything more durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cover. My phone never had any damage and my kids throw my phone several times on the floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has definitely held up perfectly for the past few months. Would recommend to anyone who wants a sturdy case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing the OtterBox with each new IPhone for the past ten years. Happy to report have never damaged one with an OtterBox protection. It is worth the added cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use this case because I like having the belt clip. My only complaint is with this new phone, the camera is way bigger and sticks out more. This case has gotten thinner, even with the case I am scared to drop it cause of the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Has its downs but mostly GREAT

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and gives outstanding protection however; you cannot use your wireless charging device as the case is too thick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love otterbox defender!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++ as every other otter box defender series! Love the drop protection! Wouldn't buy a phone without one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is the best protection for your phone. But it does make the phone heavy and if you put it in your purse it can make your back hurt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clip is Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the clip that comes with the case and the texture of the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, affordable case that gives me peace of mind in case I drop it. It does make this feel even bigger than the phone already is so just beware of that for pocket issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone savor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is in concrete business so he always need one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aj

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box best for the iPhone always get this from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box iPhone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this case to be more drop resistant than other brands. A member of the Geek Squad installed it on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and protective over my phone. Would definitely recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Easy and secure fit. Good construction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the price to protect my phone from cracking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case have dropped it a few times case is still goin strong no scratches or dents so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable good looking case. I called regarding another case and they replaced it

    I would recommend this to a friend