Customer Ratings & Reviews
- Model:
- 77-83539
- SKU:
- 6471479
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Defender Series Pro Hard Shell's protective qualities, comfortable fit, and ease of use. Many appreciate the grip and overall quality of the case. Some customers find the belt clip unfashionable, the case a bit bulky, and the price somewhat high. Additionally, a few wish it included a screen protector and had better wireless charging compatibility.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case is by far the best I ever had. Great quality.
I would recommend this to a friendThe Phone Protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Otterbox is and always be the best phone protector I will ever have for my I-phone, It's lite weight and easy to control your phone with the buttons on the side.
I would recommend this to a friend- Cons mentioned:Screen protector
Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was. Full protection otterbox Don’t like having to buy a separate screen protector
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our engineers redesigned our Defender Series in order to provide the same drop protection even without the built-in screen protector. The addition of the Alpha Glass/Amplify/Alpha Flex provides your phone with premium protection and outperforms our previous Defender Series designs.
- Cons mentioned:Wireless charging
Nice quality, not wireless compatible.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is great, but it was presented as being wireless charging capable. I have two different chargers, doesn’t work on either. Have to take phone out of case in order to work.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you were having those issues with wireless charging in your Defender Series case! While that case was designed with Qi charging in mind, we recommend OtterBox Power accessories for best wireless charging experience. Though there are plenty of non-OtterBox charging pads that perform well with our cases, in this instance another charger may work better. If you run into any issues with your case, feel free to reach out to our Customer Service Team at 1-855-688-7269 or through the link below, and we'd be more than happy to get you helped out.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Very durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really durable last for years. I would recommend if working in construction.
I would recommend this to a friendExcellent phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product.I needed a new iPhone case and this hasn’t disappointed.
I would recommend this to a friendGreat case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is very comfortable and durable. Otter always makes a superb product!
I would recommend this to a friendBest cases out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never fails to please. Does what is expected. Just wish they would last longer for wear and tear
I would recommend this to a friend- Pros mentioned:Protection
phone cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fullfills the purpose, protects the product111111111111111111111111111111111111
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy the amazing protection that the Defender Pro Series case has to offer! Should any questions or needs arise with the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
My Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good services, very professional, gentile people, 100% satisfaction
I would recommend this to a friendAlmost perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish these cases would come with its own screen protector like they used to and it would have been awesome if the camera lenses were protected. Able to wirelessly charge my phone with this case so that's kinda cool.
I would recommend this to a friendI only use Otterbox!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this Otterbox case with the clip. Works as expected. A little spendy but good quality. Used for iPhone 13 Pro Max.
I would recommend this to a friendGreat case for protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case but being it’s not water proof and for the money I gave it 4 starts but still very happy with my purchase
I would recommend this to a friendDefender Series Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only case that’s has always protected every single one of my iPhones Otterbox Defender Series. Although this case is much slender than the previous models.
I would recommend this to a friendBest phone case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and the protection that it brings to your phone, is money well spent.
I would recommend this to a friendFor general use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your in a working environment do not choose this. The front side of the phone is level with the edges. Thankfully I had a protector on it and that is what cracked.
No, I would not recommend this to a friendOtterbox iPhone 12 pro max
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept My Phone Safe Guarded At All Times & Is Very Durable
I would recommend this to a friendA+
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is very durable and quality for protecting my phone. I would highly recommend this product to someone looking for good protection.
I would recommend this to a friendGreat products
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love best buy. They price match. Love my new stove. Tv. Etc.
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Belt clip
Mediocre
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the protection that it provides, but not a fan of the retention of the holster. Seems to slide right off
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello!
We're sorry to hear that you're not feeling confident with your Defender Series Pro! We appreciate your feedback about the belt clip not securely holding your device, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement holster. Give us a ring at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team