Customer Ratings & Reviews
- Model:
- 77-83539
- SKU:
- 6471479
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.
This summary was generated by AI based on customer reviews.
Phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable good looking case. I called regarding another case and they replaced it
I would recommend this to a friendExcellent Phone Case!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Phone Case!! I/m so happy someone told me about the OtterBox brand!!
I would recommend this to a friendThe only case to grab!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is so tough. It’s perfect to give bill to my husband and my dads phones. They will only use this brand.
I would recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable have dropped phone multiple times does not get damaged. OtterBox for me and nothing else.
I would recommend this to a friendAwesomeness in a protective case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always stood by the Otterbox brand. Ever since I was in military. Even now the brand has never disappointed or failed me! I’m still a happy customer..
I would recommend this to a friendCell phone accessory
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, very happy staff there’s very professional Great product
I would recommend this to a friendThe Phone Protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Otterbox is and always be the best phone protector I will ever have for my I-phone, It's lite weight and easy to control your phone with the buttons on the side.
I would recommend this to a friendNot good but ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually like everything from honor box, but the problem is the reason I gave it three stars is that I’m on my third case. The reason why I’m on my third case is once you drop the whole phone with the clip the corner of the clip breaks and there’s no way of getting it fixed unless you make a new one from a 3-D printer register for your warranty as soon as you brought it or buy a new one this would be a great case if I didn’t have to constantly buy the bad clips from dropping, not even 2 feet
No, I would not recommend this to a friendA must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable. My son is very hard on phones but this case has padding on the inside and a gel case. The phone is very secure!
I would recommend this to a friend- Cons mentioned:Screen protector
No Screen Protection - Bad Apple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorely missing the screen protector that I'm used to getting with previous iphone case purchases.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to disappoint with the lack of the built-in screen protector that was a longstanding feature of our Defender Series. With the exception on the model for iPhone SE/8/7, we actually moved away from that design in favor of glass screen protectors back in 2017. Although a return to the integrated plastic film is unlikely, we do appreciate the feedback.
If adding another layer to the mix is something you're interested in, our screen protectors for iPhone 13 Pro Max/12 Pro Max can serve as an excellent companion to your new case. Feel free to give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to talk shop!
Happy Holiday Season,
OtterBox Customer Service Team
Worth the money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case on the market. Worth the extra cost. Durable and Protects your device.
I would recommend this to a friendCase preview for iPhone 12 max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case it’s like the glove doesn’t block any reception
I would recommend this to a friendAwesome product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! A really good durable product that I purchased from Best Buy.
I would recommend this to a friend- Cons mentioned:Wireless charging
Nice quality, not wireless compatible.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is great, but it was presented as being wireless charging capable. I have two different chargers, doesn’t work on either. Have to take phone out of case in order to work.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you were having those issues with wireless charging in your Defender Series case! While that case was designed with Qi charging in mind, we recommend OtterBox Power accessories for best wireless charging experience. Though there are plenty of non-OtterBox charging pads that perform well with our cases, in this instance another charger may work better. If you run into any issues with your case, feel free to reach out to our Customer Service Team at 1-855-688-7269 or through the link below, and we'd be more than happy to get you helped out.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Defender Series Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only case that’s has always protected every single one of my iPhones Otterbox Defender Series. Although this case is much slender than the previous models.
I would recommend this to a friendI only use Otterbox!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this Otterbox case with the clip. Works as expected. A little spendy but good quality. Used for iPhone 13 Pro Max.
I would recommend this to a friendAlmost perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish these cases would come with its own screen protector like they used to and it would have been awesome if the camera lenses were protected. Able to wirelessly charge my phone with this case so that's kinda cool.
I would recommend this to a friendA+
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is very durable and quality for protecting my phone. I would highly recommend this product to someone looking for good protection.
I would recommend this to a friendGreat case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is very comfortable and durable. Otter always makes a superb product!
I would recommend this to a friendVery durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really durable last for years. I would recommend if working in construction.
I would recommend this to a friend