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Customer Ratings & Reviews

$25.99
Save $54
Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1293 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,293 reviews
  • Rated 5 out of 5 stars

    Case for Construction work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my iphone from falls. Work in construction. Gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once an otter box always an otter box.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my otter box. Had two of them. Tried to use magnetic charger, but had to have my otter box back!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Longing for the good ole days

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan of Otterbox for quite some time. Have owned an Otter since my iPhone 5 days. While the new design is not as robust as previous versions, it mostly does the job. I can say it seems they've cut some corners to save cost. The outer rubber backing of the case has stretched out and no longer stays on in the corner where the camera bumps are located. Still using the case as I paid a pretty penny for it but disappointed in the quality considering how much these cost

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thanks for being such a longstanding Otter friend and fan since way back in the days of the iPhone 5s—we really do appreciate the continued support! We were sorry to hear that your most recent Defender Series Pro Case is struggling with a stretched slipcover, but it won't be a problem for our handy Otters to help cinch things down with a brand-new warranty replacement!

      https://www.otterbox.com/en-us/warranty-begin

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Another Excellent OtterBox case!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used otterbox cases going all the way back to the iPhone 6. You can't go wrong with Otterbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case definitely durable and can drop not that you would want to. The case is amazing I just wish it was mag safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the best….. really durable and almost drop proof. I dropped it from 3 stories and survived

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and protective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case. I don’t feel scared to drop it! Still careful though. Just glad to have something so study to protect my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my phone safe had it for almost two years and still looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a replacement case for my iPhone. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very durable and drop resistant. The first one I had for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great service and good product. Good experience overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like a new phone. Feels good. Will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Man

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I have ever purchased Very rugged and hold up to a lot of abuse five stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rugged and well built as a phone cover.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Wish it was waterproof, but is well built and definitely surrounds the 13 PMax well. But, don’t plan on going ATV’ing without a screen protector and dry bag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS GREAT EXPERIENCE,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veru nice product i am so happy my family toois cery strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable phone case. Worth every dollar!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was knowledgeable and efficient. The transfer of data to my new phone was seamless. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Otterbox for all my phones over the years. There what works for me. Work and play. Great design and super tuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome durability, with great protection. I wouldn’t trust my phone protection with nothing else.

    I would recommend this to a friend