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Customer Ratings & Reviews

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Your price for this item is $25.61
The comparable value price is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1258 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Pro Hard Shell's protective qualities, comfortable fit, and ease of use. Many appreciate the grip and overall quality of the case. Some customers find the belt clip unfashionable, the case a bit bulky, and the price somewhat high. Additionally, a few wish it included a screen protector and had better wireless charging compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,258 reviews
  • Rated 5 out of 5 stars

    Durable case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone case EVER !!!!!!!!!! Very sturdy & durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough case. Works great. Sleek design. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Buy. A little hard to get on the phone - but once on it looks and feel great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was rather helpful, he even put on my screen protector! Looks and works great! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love other cases never get cheap cases they break.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great protection but bad charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case - protects the phone very well. Does not work with MagSafe chargers

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Very sorry to hear you're struggling to keep things amped up wirelessly while using the Defender Series Pro case to help keep your iPhone safe from harm. Although this model will allow a charge to pass from Apple's MagSafe charger through to the device, it doesn't have any magnetic components to help facilitate a "locking" connection.

      If use of that feature is a must for your experience, our Defender Series Pro XT case would be the way to go, as that one was specifically designed for use with the MagSafe ecosystem. You can take a closer look on Best Buy's website through the following link, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop!

      https://www.bestbuy.com/site/otterbox-defender-series-pro-xt-hard-shell-for-apple-iphone-13-pro-max-and-iphone-12-pro-max-black/6471508.p?skuId=6471508

      Happy Holiday Season,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent just what I needed , was easy to find and sales person was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So that debris and dirt don’t get in them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about them is that they cover all of your ports So that debris and dirt don’t get in them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my iPhone 14.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one to replace an old one. I trust this brand, good value for the $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky and pricey but worth every penny. A bit heavier but I by far the best case I ever had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I been using this brand for years and I never cracked my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough Cookie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Very sturdy. Until instructed, tough to get into and out of, but that isn't all bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Internet connection is faster, Build quality is excellent. Features are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had old IPhone 6 which worked great for many years and needed to upgrade and satisfied with new iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try It..You won't be disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've bought OtterBox cases in the past and they are good quality cases. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox User

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good as OtterBox Used to be I have used them for years and I have never been disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product amassing features and works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for reasonable price! I'm enjoying it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for drops, but battery section started to fall off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTTERBOX THE BEST

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard shell iphone case is great. Otterbox has always been the best quality for phone cases.

    I would recommend this to a friend