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Customer Ratings & Reviews

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Your price for this item is $25.61
The comparable value price is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1258 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Pro Hard Shell's protective qualities, comfortable fit, and ease of use. Many appreciate the grip and overall quality of the case. Some customers find the belt clip unfashionable, the case a bit bulky, and the price somewhat high. Additionally, a few wish it included a screen protector and had better wireless charging compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,258 reviews
  • Rated 5 out of 5 stars

    OtterBox. Outstanding❗️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender is 2nd to none❗️Outstanding cases❗️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most reliable case ever! Durable and worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best. I would never go with another phone case.

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip

    Rated 2 out of 5 stars

    Bad holster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The holster do not keep the phone on place. It doesn’t hold it ; by consequence you can use it. Otherwise you phone goes to the floor.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Guillermo! We are so sorry to hear you are experiencing an issue with your belt clip holster. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    iPhone case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good case, easy to use and easy to clean

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Fred!

      We're glad to hear that you're loving your Defender Series Pro! If there's anything keeping this from being a 5-star experience, we'd love to hear your feedback. Feel free to call us at 1-855-688-7269, and let our Customer Service Team know about your experience.

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Not as good as older models.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box defender no longer comes with a screen protector.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with that Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it work wonderful best buy..................

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my last OtterBox after I accidentally ran over it multiple times with my car. The phone survived which is why I replaced my broken OtterBox with another OtterBox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, been using otter box case’s forever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be pretty sturdy especially with the clip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Excellent! Excellent! Most Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damm she thicccccck this case is a big girl love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox I’m a big fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1# my favor phone case in the world thank you otterbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty case. Love it. Worth the price. Must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it…. u can turn clip into a stand for your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case can not complain at all I love it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case protective sturdy good quality mades

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought otter box since I keep dropping my phone and cracking the protective screen

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    They told me its the best case there is!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop phone on my driveway from chest level. Phone in case with Sagg screen cover. Impacted the opening for the ringer on off& literally bent the one of 2 plastic tabs and shattered the whole back of the phone sagg screen protector & front display. Sent in to Apple They said it's a new iPhone full replacement. Could nor be repaired. Phone was less than a month old.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Jason! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 2 out of 5 stars

    Not Electric Car Friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the durability but does not allow me to charge my phone in my EV. I would have to take it off which is not convenient.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback regarding the charging features with your EV. We have taken your feedback to the company for future consideration. OtterBox