Customer Ratings & Reviews
- Model:
- 77-83539
- SKU:
- 6471479
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.
This summary was generated by AI based on customer reviews.
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be pretty sturdy especially with the clip
I would recommend this to a friendOtterbox Defender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Excellent! Excellent! Most Excellent!
I would recommend this to a friendOtterbox I’m a big fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1# my favor phone case in the world thank you otterbox
I would recommend this to a friendNo complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it…. u can turn clip into a stand for your phone
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy duty case. Love it. Worth the price. Must buy.
I would recommend this to a friendiPhone case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a good case, easy to use and easy to clean
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Fred!
We're glad to hear that you're loving your Defender Series Pro! If there's anything keeping this from being a 5-star experience, we'd love to hear your feedback. Feel free to call us at 1-855-688-7269, and let our Customer Service Team know about your experience.
Best,
OtterBox Customer Service Team
Not as good as older models.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box defender no longer comes with a screen protector.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with that Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Tough Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my last OtterBox after I accidentally ran over it multiple times with my car. The phone survived which is why I replaced my broken OtterBox with another OtterBox.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case can not complain at all I love it 100%.
I would recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice case protective sturdy good quality mades
I would recommend this to a friendOtter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought otter box since I keep dropping my phone and cracking the protective screen
I would recommend this to a friendBad holster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The holster do not keep the phone on place. It doesn’t hold it ; by consequence you can use it. Otherwise you phone goes to the floor.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Guillermo! We are so sorry to hear you are experiencing an issue with your belt clip holster. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
The truth about otter box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a the perfect item for a Mersin working outside whose phone might take a fall. I love it and glad that I made this purchase from Best Buy.
I would recommend this to a friendOtterBox Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this otter box and love the security of having my iPhone protected, I have dropped my phone several times and no damage to my phone.
I would recommend this to a friendRecommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable without the attachable part, and it resists a normal fall impact.
I would recommend this to a friendCase hood holster is not
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This iPhone case protector is good and everything but the holder is not it does not hold it in place I had to use my 12 pro max holster it holds better but this case holster needs a recall it’s not safe your phone drops and does not clip on right
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series holster! We appreciate your feedback about your belt clip not securely holding your device, and we'll be sure to let our design team know about your experience. If you haven't yet, please don't hesitate to call us at 1-855-688-7269, and our amazing team of Customer Service Otters would be happy to get you helped out with a replacement belt clip.
Best,
OtterBox Customer Service Team
Phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good case but it’s just too big for me so I went with a smaller case.
I would recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product and works fine also. I would recommend
I would recommend this to a friendCase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case because is very strong and protect my new phone.
I would recommend this to a friendProtected Shell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cover works well. I had a little trouble putting the case on.
I would recommend this to a friend