Customer Ratings & Reviews
- Model:
- 77-83539
- SKU:
- 6471479
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Defender Series Pro Hard Shell's protective qualities, comfortable fit, and ease of use. Many appreciate the grip and overall quality of the case. Some customers find the belt clip unfashionable, the case a bit bulky, and the price somewhat high. Additionally, a few wish it included a screen protector and had better wireless charging compatibility.
This summary was generated by AI based on customer reviews.
iPhone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product isn’t of a high quality for its exorbitant price
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're feeling like the cost of the Defender Series Pro case isn't quite in line with the value provided. Although we've never strived to be the lowest price point going, we genuinely put every effort—from design and materials to manufacturing and post-production testing—to ensure our cases will provide the best protection available to help safeguard one's device.
We trust your new case will prove its worth time and again, and we are always happy to help with any questions or concerns you might have. Just give our friendly Otters a call at 1-855-688-7269 if we can ever be of assistance, and we'll get right on the case!
Happy Holiday Season,
OtterBox Customer Support
- Pros mentioned:Fit, Protection
Protective case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and a very protective case,had a Defender case on my iPhone 11 so bought one for my iPhone 13 Pro Max to protect my investment !
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Bulk
Strong & not bulky
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case if you're looking for some added protection. Not as bulky as some others.
I would recommend this to a friend - Pros mentioned:Ease of use, Protection
Best cover ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protects your phone and accessible to use. Added the screen protector and now is perfect
I would recommend this to a friend - Pros mentioned:Protection
I really recommend it!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the OtterBox defender series pro hard shell for my Apple iPhone 13 Pro Max black. I’m so happy it’s exactly what I was looking for. It is the perfect protection for my iPhone. Thank you
I would recommend this to a friend - Pros mentioned:Protection
Perfect way to protect your iPhone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. saw my boss drop his phone at the ship yard onto to a metal deck from 30ft and didn’t break or have a scratch on his phone
I would recommend this to a friend Quality case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always tell people to get the otter defender covers. Been having these since the military. Ive actually tested it by having my phone thrown off my truck at 30mph onto the street then proceed to ran over it with a full size truck. Went to the phone, NOT EVEN A SCRATCH OR BROKEN SCREEN. worked flawlessly. Yeah there might had been tire marks on the cover but it cleaned off easy with my hand. Also Otter Warranty is amazing..you get a replacement for the price if shipping if anything happens tonsaid case.
I would recommend this to a friend- Cons mentioned:Price
The best IMO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always used Otterbox on my cell phones. Never a problem and never a broken phone. You do pay for quality though I have to admit I probably could have got it at a better price online, but I wanted protection immediately.
I would recommend this to a friend - Pros mentioned:Protection
Great color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to protect your iPhone. I have been getting a lot of compliments about the color. I feel my phone is protected with Gopher cases.
I would recommend this to a friend - Pros mentioned:Protection
Make the switch and dump your Android
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got my first cell phone in 1988 yes it was a bag phone and I have been an Android user for many many years, I wish had gone to the I phone a long time ago. This is perhaps the best phone I have ever had!
I would recommend this to a friend - Pros mentioned:Fit
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and fit just right and will recommend it to all my friends
I would recommend this to a friend - Pros mentioned:Protection
Otterbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cover, I have had one for 4 years, and I have never damaged my phone
I would recommend this to a friend - Pros mentioned:Protection
Best Case for any iPhone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a discount and i love it. Best one yet. Plus how its comfy in my pockets with no discomfort. Excellent protection. Excellent discounted purchase.
I would recommend this to a friend Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Would t trust any other brand then OtterBox.
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Belt clip
Phone will not stay in holster
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case itself is great as all otter box cases I have owned. This one however has a huge defect holster. My brand new phone has fallen out multiple times. I find that the holster holds the phone solid when the screen is facing out vs in. The reason one buys this style is to protect the body and screen of the device. This is super frustrating for me as I am a service tech climbing up and down ladders. I’ve also tested it on my wife’s holster. Same issue. This case needs to be re engineered. It appears to hold best with the screen facing out due to the bolsters on the top and bottom of the of the front of the case. If the case can be redesigned with the bolsters equally on both sides it would solve the problem. Super upset. This would be a perfect 5 star if the phone and holster would do it’s intended job. Please fix issue
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Defender Series holster! It's strange to hear that your belt clip isn't securely holding onto your device, and we'll be sure to let our design team know about your experience. If you'd like to try a replacement clip, feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Great case, great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time buying this case. I beat up my cases. I’ve got hands like feet. I drop things on the regular. So these cases are perfect for me. They can take a beating for sure
I would recommend this to a friend- Pros mentioned:Fit
Otterbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This otterbox is a slim fit and works great. Love having a clip
I would recommend this to a friend - Pros mentioned:Protection
Good case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case to Protect yoir phone in i would recommend this case 
I would recommend this to a friend - Cons mentioned:Belt clip, Wireless charging
No wireless charging, not same defender
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not wireless charging compatible , not same defender case as ones before it. Offers basically zero protection on the side bezel part. Belt clip being recalled and supposedly new one will fix current belt clip problem.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you've had such a lackluster experience with the Defender Series Pro Case. We actually have tested and confirmed compatibility with Qi wireless technology, but unfortunately, results can vary depending on what base is being used. And it's worth mentioning that this specific model wasn't designed to accommodate Apple's MagSafe ecosystem, so that charger won't work.
Have you experienced a problem with the holster you received? If so, we can definitely help get things on lock with a brand-new warranty replacement. Just give us a call at 1-855-688-7269 and we'll be glad to help get one in the works!
Best,
OtterBox Customer Service Team
Best bang for your buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and good quality for the price. Bonus points for being comfortable to hold also. Always my go to phone cover when upgrading my iPhone.
I would recommend this to a friend