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Customer Ratings & Reviews

Your price for this item is $24.99
The comparable value price is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1250 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Pro Hard Shell's protective qualities, comfortable fit, and ease of use. Many appreciate the grip and overall quality of the case. Some customers find the belt clip unfashionable, the case a bit bulky, and the price somewhat high. Additionally, a few wish it included a screen protector and had better wireless charging compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,250 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these for years. They do what they say, and keep your $1000+ phone from breaking when dropped or mishandled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a otterbox you can’t go wrong with a case by them it works and feels good

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Indestructible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a 10 for me. I’m very hard on cell phones. While it is a chore to remove the iPhone ( until you figure it out) you have protection. When I bought this phone (13 pro max) I broke the glass back in 2 days. It was hard to find this case—went to 3 Best Buy’s. This said, I am ever so pleased. There are tabs for the charger cable input and the on/off ringer. One drawback, given the mass, is it won’t charge on the charging stand—you have to use the chord. Case gets a 10 if you, like me, are had on things.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Excellent protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Otterbox exceeds my expectations of a great sheild to prtect my phone. The rubber composition allows me to set it down and not slide off anywhere. I am a feild engineer and always on the move so having this particular Otterbox is perfect for me. Excellent protection when I drop it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 13 pro max phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. very sturdy and reliable for my iphone 13 pro max

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great phone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case for any phone! Easy to hold onto, very protective and thin design! A little pricey but worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case! Would not on a phone without one on it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in emergency services and while responding to a call, I dropped my phone literally into a fire. It remained there for probably 3 to 5 minutes. I was able to finally get the phone out of the fire and the case was pretty well destroyed but after the phone cool down, it started right up. Guaranteed that otherwise the phone would’ve been destroyed the case saved it. This was a replacement for the one that got burnt.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my otterbox case it has saved my phone multiple times. The place I work has concrete floor and when I drop my phone it’s so loud when it hits the floor , but it has never broken. Thank god! Best case I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then I imagined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better security for my phone than I could have expected. Very happy and now that my new screensaver is on I am ready for the next adventure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone case! Been using Otter Boxes ever since I got my first iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had same protector on our previous personal cell phone and it saved it from damage multiple times. Excellent piece of equipment, and at the price a great investment. Prior to my retirement in law enforcement we had all of the office cell phones protected by these. Really can not imagine carrying a cell phone without it being protected in one.

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip

    Rated 4 out of 5 stars

    Hubby's choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubby won't buy anything else. He is OtterBox's best sales guy and he doesn't even work for the company! He just brags and brags about the durability and the sweet belt clip that comes with it. I will say that the case is indeed worthy of this praise, but the belt clips are regularly broken and replaced. I can't say there's a better belt clip out there, but you should be aware that the clip is not nearly as durable as the case. It is usually overpriced as well. Make a more durable clip and/or reduce the price & I'll give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple 4 life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to place onto my phone. I’ve dropped it several times and it has protected my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    GreT fit and protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely and provides great protection for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Excellent protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to case whenever I get a new phone. Excellent protection with a very sturdy and well built quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and solid case! Makes me feel secure with winter coming that my phone will be safe in this case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this product since I’ve had a smartphone and they are consistently reliable. I won’t rock anything else

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    He loves it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it thank yall it keeps his phone safe with the job he does

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Otter black case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Otter is strong and good protection black case. It is expensive, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality protecting your entire iPhone with all holes where dust and debris can collect.

    I would recommend this to a friend