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Customer reviews

Rating 4.6 out of 5 stars with 1307 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,307 reviews
  • Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover for my phone and have saved my phone breaking!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I’m falling and I got right back up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your investments in the palms of your hands

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best Protection for your phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd OtterBox Defender Series Pro Case I've purchased for different iPhone models. I have tried other brands with hard plastic, but I've cracked like three screen with those. This particular OtterBox has a softer rubber exterior and really prevents screen cracks better than anything I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Does 'da job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels just the slightest bit loose in the corners, but otherwise feels pretty heavy duty

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Excellent protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Otterbox exceeds my expectations of a great sheild to prtect my phone. The rubber composition allows me to set it down and not slide off anywhere. I am a feild engineer and always on the move so having this particular Otterbox is perfect for me. Excellent protection when I drop it as well.

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip

    Rated 4 out of 5 stars

    Hubby's choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubby won't buy anything else. He is OtterBox's best sales guy and he doesn't even work for the company! He just brags and brags about the durability and the sweet belt clip that comes with it. I will say that the case is indeed worthy of this praise, but the belt clips are regularly broken and replaced. I can't say there's a better belt clip out there, but you should be aware that the clip is not nearly as durable as the case. It is usually overpriced as well. Make a more durable clip and/or reduce the price & I'll give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had same protector on our previous personal cell phone and it saved it from damage multiple times. Excellent piece of equipment, and at the price a great investment. Prior to my retirement in law enforcement we had all of the office cell phones protected by these. Really can not imagine carrying a cell phone without it being protected in one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects iPhone really well!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own an iPhone. You understand how expensive they are and value protecting it. This case gets the job done. I do a lot of physical labor and this case ensures me that my iPhone remains in good condition no matter how hard and how frequently I drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best Rugged protection for your 1 k + device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb & rugged protection! Not too bulky too. Highly recommended for someone who wants belt clip function.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, feels great, and easy to put on. I have complete confidence in this case to protect my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Otter black case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Otter is strong and good protection black case. It is expensive, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    GreT fit and protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely and provides great protection for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 4 out of 5 stars

    Very robust protective cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very protective cover for the iPhone 13 ProMax. It is very well made. I highly recommend it for those who may be concerned with accidental drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. Replaces one of similar bought with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a school bus driver, I needed to get an OtterBox. I have had an OtterBox with every single iPhone that I have purchased. Absolute necessity, if the kids need to call their parents I don't have to worry about them dropping my phone. If I have to dial 911, and drop my phone I know that it is OK. Things happen when you're working with children. I know that my iPhone 13 promax as well protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    New outer box case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is outer box works great on my iPhone 13 max, It’s not bulky for slippery, protect my phone perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ottoman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the product, More so with the amazing price and most with the customer service and sense of urgency when ordered online was ready in less than the given eta

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case would recommend. Like that it doesn’t get stuck to pants pockets

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Baldojr2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is real nice and it protects my phone real good I had my other phone with a case like this only that other cast was bulkier

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and good protection. Easy in and out. Fits in pocket

    I would recommend this to a friend