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Customer reviews

Rating 4.8 out of 5 stars with 728 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the product for its exceptional protection, good fit, and sturdy build quality, which also provides a reliable grip. Many appreciate its appealing appearance, included belt clip, and great value. However, some customers express disappointment regarding the removal of the integrated screen protector and its lack of MagSafe compatibility. Despite 'bulk' being a potential concern, many users find the product to be surprisingly non-bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 728 reviews
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Bulky but worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. I don’t usually use the defender. They are usually just too bulky. It probably does exceed my maximum grip comfort level but it’s so grippy that it actually cancels that out which is why I went with it vs their other cases which are slightly narrower but have hard plastic backs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone protector

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Will keep my iPhone from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew needed this phone case and at the time we bought it it was on sale for about $20. That’s a remarkable price for a defender case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect. I don’t feel it’s necessary to always have the glass protector with this case.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Grip

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality!Sturdy but light and smooth nice looking!Perfect finish.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Can’t go wrong with Otterbox!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the unfortunate distinction of being fairly clumsy. We’ve all been there before…you take out your phone to take a picture, you set it on your trunk, all of the different scenarios! I also really like technology and having the latest version of iPhone. This is typically in the pro max version. I’ve ALWAYS used otterbox products! I love that the case is always molded perfectly to my phone and that the side buttons always function as they should with the case on. Secure tabs to silence my phone and to plug it in to charge so I know water won’t get in and damage it. I’ve dropped my phone numerous times, and have taken zero damage! I’ve replaced my screen protector probably four times but don’t even have a scratch on my case. I will always use this product because for me it’s stood the test of time through multiple variations of iPhone. ALWAYS a solid product and well worth every single penny spent.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defense Pro Cell Phone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new iPhone 14 Plus Max cell phone when Apple stopped the software and security updates for my iPhone 7. After spending such an outrageous sum for the phone, I wanted to be sure I had the best protection available. After researching cases on the internet, reading reviews, and confirming with a Best Buy employee, I bought this case along with a Zagg screen protector. I now feel confident the phone is well protected and will be safe from any damage if dropped and am no longer nervous in handling it. The case does add a slight more weight to the already heavier phone than I am used to, but doesn’t bother me at all. The added holster with a kick stand is a nice feature and added protection for the phone if thrown into a tote or luggage.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best Phone Protector

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Haven’t had any issues. Fits the phone perfectly and doesn’t slide off surfaces easily. I’ve dropped the phone numerous times and it protected it extremely well. The phone still looks brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox IPhone case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best cases I’ve have had in a long time I had the exact same phone case for my 11pro but when I traded that in and got a 14 pro max I quickly found a case in that size. I for some reason drop my phone frequently when I’m walking by accident or if I just forget my phone is on my lap and I get up and it just drops screen first. Super Sturdy lasts a long time only thing that might snap if not careful is the plastic frame that goes underneath the rubber outer shell. It could snap when taking of the case for cleaning or rearranging it. I remember I dropped my phone corner first into concrete sidewalk and was like oh no it has to have cracked now but because of the case being so well designed my phone was 100% fine and not a smear or smudge from the concrete on the corner of where it fell. Great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Good and the Bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Protection, Lacking in the wireless charging capabilities. It is difficult to find the correct location to place the phone on the wireless charging pad.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Sturdy phone case !! I have dropped my phone multiple times and no damage . Clip holds it securely to belt . Just wish it had some kind of cover to protect the camera lens more but the raised bezel around it definitely helps.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    BEST PHONE CASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS OTTER CASE. BOUGHT TWO THE SAME DAY DUE TO SALE ! AWESOME PRODUCT. YOUR PHONE WILL STAY IN GREAT SHAPE.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the product it works really good and protects my phone very very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the rubber backing that prevents sliding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the grip; feel of the design, and the style fit for protection on smooth surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone knows otterbox. Great protection for your phone. Slightly bulky but that’s ok.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case protection for all cell phones to have

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Premium case for a premium phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has a great grip and feel to it, makes handling a heavy phone a lot easier. This is the best case I have seen for the iPhone 14 Pro Max. It is well worth the investment to protect and use your phone. Cheaper cases don't get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. It has protected my phone on a couple drops. It is easier to manage using the holster- and the holster allows me to put on belt both vertically and horizontally.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something for more protection for my new iPhone 14 Pro Max. Fits good back pocket jeans. A little dye from jeans but not that bad. A bit hard to setup with my small hands lol. It’s a great phone case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! Did everything it was supposed to once you finally get it on. A little hard to remove but once you know how no problem. Did it’s job and then some I got my phone slammed on the ground (crazy ex LOL) and it stood up to the job no cracks, chips, dents, scuffs. Would definently recommend.

    I would recommend this to a friend