Customer Ratings & Reviews
- Model:
- 77-92731
- SKU:
- 6584459
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the excellent protection offered by the Defender Series Pro Hard Shell, along with its good fit and build quality. Some appreciate the grip and the inclusion of a belt clip. However, a few customers have concerns about the bulkiness and price, and some miss the inclusion of a screen protector.
This summary was generated by AI based on customer reviews.
Cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels much thinner and less sturdy than previous generations.
No, I would not recommend this to a friendreview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product was not what I thought it was going to be .
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
- Pros mentioned:Protection
Best case to purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, durable, and MagSafe-compatible. This case offers excellent protection without adding bulk. Dropped my phone a couple of times—no damage at all. Highly recommend!
I would recommend this to a friend best case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best phone case for ultimate protection. dont use anything else
I would recommend this to a friend- Pros mentioned:Protection
Worth it every time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not trustworthy with expensive electronics. Never have been. My first phone in 2004, I broke within hours. Whole pitcher of beer over it. Now I have 2 small children! So, Factor all that in and yeah, the otter box is the only cover I have used for all my phones for almost a decade. Worth it.
I would recommend this to a friend - Pros mentioned:FitCons mentioned:Price
Wise Shopper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and fit. Was easy to install. Too expensive for what you get. Should be cheaper.
I would recommend this to a friend Quickly and nice customers service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an amazing experience whith Best Buy burying the Iphone 15 for my daughter she love it's!!! Thank you!
I would recommend this to a friend- Pros mentioned:Fit
Great cell phone case!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for the iPhone 14! All the buttons and access ports are in the correct location. This is the third OtterBox I’ve purchased and they all have protected and been reliable. Great quality!
I would recommend this to a friend - Pros mentioned:Protection
Phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case and helps my phone and it’s protect the phone front and back
I would recommend this to a friend - Pros mentioned:Protection
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was hoping for. This was a great purchase, keeps my phone well protected.
I would recommend this to a friend - Pros mentioned:Protection
Would buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone case and protects the phone to the best of it ability and would trust OtterBox with any of my other devices.
I would recommend this to a friend - Pros mentioned:Protection
Great case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The otterbox defender pro case is extremely reliable, it keep my phone protected against any accidents.
I would recommend this to a friend Sue’s phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have previously purchased this case for other phones in our household, and have recommended to others for use always a good product and effective with ensuring that the phone is not damage
I would recommend this to a friend- Pros mentioned:Protection
iPhone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product makes iPhone safe and secure. Always buy these products from Best Buy.
I would recommend this to a friend Otter holder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used otter they are the best especially in construction
I would recommend this to a friend- Pros mentioned:Belt clip
Otter box iPhone 13
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable Great quality Handy belt clip I would recommend
I would recommend this to a friend - Pros mentioned:Protection
Very pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy otter box and never have an issue even though I’ve dropped my phone plenty of times
I would recommend this to a friend Top Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the first Otterbox I've owned and all have been exceptional in their quality and functionality.
I would recommend this to a friendTerrible Quality And Warranty Process
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. OtterBox used to make good quality products a decade ago but every year since they have continued to reduce the amount of rubber on the outer shell and padding in the inner shell. Each case I have bought has been ripped apart through normal use after less than a year. Their warranty process is horrendous. They will do everything in their power to not give you a replacement by making the warranty claim process drawn out, forcing you to validate the purchase through an email chain of messages.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with our warranty process.
Customer beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My expensive new phone does not seem secure in the holder that came with the case. The clip used to attach it to my belt is too weak. It came off easily. Wish it had a closed loop that a belt could be slid through, to assure a fixed mounting. Overall, not worth the cost.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you seem to be experiencing an issue with your belt clip holster for your Defender Pro Series case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!