Customer Ratings & Reviews
- Model:
- 77-92733
- SKU:
- 6584497
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Apple as can be
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Transfer of data is circumspect.
I would recommend this to a friendphone shattard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cut that this was going to be adorable case, and unfortunately it broke and shattered the whole back of my iPhone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Tracy! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Too easy to break
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard protective case shattered the first time i dropped my phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Case weakness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opening the case to plug in the charger is starting to weaken the flap
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Fred! We are so sorry to hear that the charge port cover is becoming weak on your Defender Pro Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Black is ONLY Otter Box color Available In Store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I bought my iPhone, I was extremely disappointed to learn that the Otter Box Defender case was only available in black. As I interpreted it as Otter Box was phasing out colors and Best Buy store did not have any remaining colors in stock. Strange but I accepted the explanation. I compromised and walked out with a black case and have regretted it since. I really need the color contrast to easily spot my phone when scanning my house or auto. Several days ago I was complaining about this to my daughter. She looked online and and there it was - a blue Otter Box case. At the speed of Prime and $50 later, it showed up the next day. To Tech Savvy Best Buy, how could your inventory system not meet this basic customer need especially for an iPhone 14?
No, I would not recommend this to a friendGood but…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a front cover and I would have given it five stars.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Phone case
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best gets dusty fast and dirty can find better out there.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you are experiencing an issue with your case. Please reach out to our Customer Service Team and we are happy to help with this situation!
case is too thick for wireless charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work well with wireless charger. It is a nice case, but I can't use the wireless charger.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with any questions or concerns you may have on this!
Didn’t like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too stiff to get on my phone Too expensive Ordered from amazon
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Good bye Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is good but I was 3 days late from the deadline on returning a case I didn’t need and I could not get a refund . I will get my next purchase through Amazon . I’m done with Best Buy !!
No, I would not recommend this to a friendCheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels much thinner and less sturdy than previous generations.
No, I would not recommend this to a friendreview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product was not what I thought it was going to be .
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Best case to purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, durable, and MagSafe-compatible. This case offers excellent protection without adding bulk. Dropped my phone a couple of times—no damage at all. Highly recommend!
I would recommend this to a friendWise Shopper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and fit. Was easy to install. Too expensive for what you get. Should be cheaper.
I would recommend this to a friendWorth it every time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not trustworthy with expensive electronics. Never have been. My first phone in 2004, I broke within hours. Whole pitcher of beer over it. Now I have 2 small children! So, Factor all that in and yeah, the otter box is the only cover I have used for all my phones for almost a decade. Worth it.
I would recommend this to a friendGreat cell phone case!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for the iPhone 14! All the buttons and access ports are in the correct location. This is the third OtterBox I’ve purchased and they all have protected and been reliable. Great quality!
I would recommend this to a friendAwesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was hoping for. This was a great purchase, keeps my phone well protected.
I would recommend this to a friendSue’s phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have previously purchased this case for other phones in our household, and have recommended to others for use always a good product and effective with ensuring that the phone is not damage
I would recommend this to a friendiPhone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product makes iPhone safe and secure. Always buy these products from Best Buy.
I would recommend this to a friendGreat case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The otterbox defender pro case is extremely reliable, it keep my phone protected against any accidents.
I would recommend this to a friend