Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 588 reviews
(588 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 3 out of 5 stars
Customer beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My expensive new phone does not seem secure in the holder that came with the case. The clip used to attach it to my belt is too weak. It came off easily. Wish it had a closed loop that a belt could be slid through, to assure a fixed mounting. Overall, not worth the cost.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17e, iPhone 16e, iPhone 15, iPhone 14, iPhone 13 - Black
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you seem to be experiencing an issue with your belt clip holster for your Defender Pro Series case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 5 out of 5 stars
i-phone recommendations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems in setting it up. Good buy. Purchased case for the iPhone.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17e, iPhone 16e, iPhone 15, iPhone 14, iPhone 13 - Black
I would recommend this to a friendRated 5 out of 5 stars
Phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case and helps my phone and it’s protect the phone front and back
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17e, iPhone 16e, iPhone 15, iPhone 14, iPhone 13 - Black
I would recommend this to a friendRated 4 out of 5 stars
cover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product. how to install it could be explained better
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17e, iPhone 16e, iPhone 15, iPhone 14, iPhone 13 - Black
I would recommend this to a friendRated 5 out of 5 stars
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always have good service with best buy. Except for one employee who usedhis personal email address to get my rewards points.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17e, iPhone 16e, iPhone 15, iPhone 14, iPhone 13 - Black
I would recommend this to a friendRated 5 out of 5 stars
K Brown
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and the clip on allows attachment to free up your hands
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17e, iPhone 16e, iPhone 15, iPhone 14, iPhone 13 - Black
I would recommend this to a friendRated 5 out of 5 stars
Otter box defender
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the otter box defender and it was a pleasant experience.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17e, iPhone 16e, iPhone 15, iPhone 14, iPhone 13 - Black
I would recommend this to a friendRated 1 out of 5 stars
Terrible Quality And Warranty Process
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. OtterBox used to make good quality products a decade ago but every year since they have continued to reduce the amount of rubber on the outer shell and padding in the inner shell. Each case I have bought has been ripped apart through normal use after less than a year. Their warranty process is horrendous. They will do everything in their power to not give you a replacement by making the warranty claim process drawn out, forcing you to validate the purchase through an email chain of messages.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17e, iPhone 16e, iPhone 15, iPhone 14, iPhone 13 - Black
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with our warranty process.



