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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 574 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection offered by the Defender Series Pro Hard Shell, along with its good fit and build quality. Some appreciate the grip and the inclusion of a belt clip. However, a few customers have concerns about the bulkiness and price, and some miss the inclusion of a screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 574 reviews
  • Rated 5 out of 5 stars

    Sgt Morris

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, professional staff, quick in and out

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protector. I thought it came with front screen cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my case! Very durable! I recommend this case to any person!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple case, makes the phone look very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Very resistant for drops, especially considering I got this for my mother, who has a habit of dropping her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for people who basically throw there phone at the ground :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super durable, life time warranty plus warranties phone if damaged .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returns made easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wrong accessory for my phone the return was easy and i also got insight on a screen protector for my model phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tothepoint

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Although the rubber flaps that cover the charging port & the switch to silence the phone are a little difficult to move out of the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i have things i bought years a go and wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost every thing from best buy and very great because the things you buy is very important for your self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Bop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service very good because I had no idea what I needed for my phone. The otter box was a great choice. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still one of best in my book. I have ran over mine with a fork left and no damage to phone. The customer service from this company is one of the best also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone case out there.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox never lets me down. I work as a Heavy Equipment Mechanic and this case holds up to the demands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We only use an OtterBox case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is cost a little more, but it's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I dropped my cell phone recently and thank goodness I protected it with this otter box. It's a life saver for these cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very pleased with purchase for my husband. The clip keeps him just laying his phone down anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 OtterBox indestructible case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox phone case for the iPhone 13 is outstanding! Virtually waterproof, and indestructible. This case is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone Case!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT!!! LOVE IT !!! Thank You to the store Associate for helping me as soon as I entered the store in Florence,SC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever better then advertised, excellent best brand in the market

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the Otterbox I’m familiar with

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus Defender is different than what I expected. I like the rubbery feel of previous versions. I had an iPhone 8 for 7 years without issues. I don’t know if I’ll have the same experience with this case protection.

    No, I would not recommend this to a friend