Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $18.99

Customer reviews

Rating 4.8 out of 5 stars with 185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the Defender Series Pro Hard Shell for its exceptional protection and build quality. Users appreciate the good fit and enhanced grip it provides, while some find it surprisingly lightweight. The only notable concern mentioned by a few customers is the relatively high price point. Overall, the positive aspects of the case seem to outweigh the cost for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-185 of 185 reviews
  • Rated 2 out of 5 stars

    Otter box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t hear the speaker . Can’t hear it ring with this case on it I’ve had 10 otter boxes in other phones . For some reason this setup is not desirable at all !!!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Scott! We are so sorry to hear that you have experienced an issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    OK, but…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has nothing to protect the screen. I was also told that I probably couldn’t return it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Courtney! We apologize for any confusion. The Defender Pro Series case has a screenless design, but it is designed to pair perfectly with any of our screen protection product options for the device. If our Customer Service Team may assist with questions or helping explore screen protection options, please reach out via phone or chat and we would be happy to help! OtterBox

  • Rated 2 out of 5 stars

    $$$$$

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To expensive!!!!!! There’s no reason prices should be so high.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Jose! We hope you enjoy your Defender Pro Series case! If any questions arise related to the case, please to not hesitate to reach out, as we are always happy to help! OtterBox

  • Rated 4 out of 5 stars

    Best phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product but with time the rubber piece that blocks it charting port breaks it’s my third one I’ve got I get them on all my phones. It’s always a problem, but it’s such a good product I don’t mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quantity, prize , good product, will continue to look in best prize.

    I would recommend this to a friend