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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 452 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention that this case provides excellent protection and features a perfect fit for their devices. Users also appreciate the sturdy quality, comfortable grip, and lightweight design of the product. While the case is highly regarded for its overall value, some customers noted that it lacks MagSafe compatibility and could benefit from a more robust belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 451 reviews
  • Rated 5 out of 5 stars

    Best drop protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying this same brand for years and they are the best case for phone drop safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only case I get to protect my phone. Quality and price is great.

    I would recommend this to a friend
  • Cons mentioned:
    Magsafe compatibility

    Rated 3 out of 5 stars

    It just works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you see is what you get with otterbox cases. Rubber layer is a bit stretchy and has no magsafe comparability.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Hello! We apologize for any confusion or inconvenience. The Defender and Defender Pro Series case are compatible with wireless charging, but do not contain magnets in the case. Therefore, they will not adhere or "snap" to MagSafe charging stands and accessories. Should one be looking for a case with the rugged protection of the Defender, but also with MagSafe (magnets in the case) the Defender XT is an excellent option to consider! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any further questions! OtterBox

  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    If you look in left upper and the right lower corn

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it put bubbles in my screensaver. Now my screen saver is no good.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Omar! Hello! We apologize that you have experienced a lack of adherence issue with your screen protector. We have an amazing warranty and we would be more than happy to get you a brand new screen protector to alleviate this issue. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Could use some improvement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, like the case, I see only one problem the case only snaps extremely securely when it’s flipped in words with the face is facing toward the backing of the case

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender IPhone 15 pro max case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender for the iPhone 15 is a legendary, heavy-duty case. It is ideal for those prioritizing 360-degree drop protection, port covers, and a built-in belt clip. However, it is bulky, adds significant weight, and can make the phone difficult to easily slide in and out of tight pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Excellent protection and durability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this case for a while and it provides excellent protection. It feels very durable, fits the phone perfectly, and the buttons remain easy to press. The grip is good and it gives me peace of mind knowing my phone is protected from drops. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this OtterBox case for several weeks and I’m very happy with it. It fits my phone perfectly, feels sturdy, and provides excellent protection without being too bulky. The buttons are easy to press, and I feel much more confident carrying my phone knowing it’s protected.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    OtterBox defender series pro hard shell review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the most protective, súper comfortable, it has the perfect grip and it is pretty light weight. You are very asured that your phone will be perfectly fine if it falls.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protective Case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many of these cases with past phones. Love the grip and protection it provides. It does add a little bulk, but not as bad as past versions. I added a screen protector and no issues with how it fits. Picked it up on sale so even better for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    9/10 because is missing MagSafe.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case odds perfect for protection, you case is included in plastic then a layer of rubber for absorption. The rubber is a premium extremely grippy texture. The only thing that’s hurting it is not having MagSafe since my charger is a 3 in 1 MagSafe charger, It doesn’t get better than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even In Harsh Conditions, It Lasts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox case is really strong when compared to other cases out there, especially in harsh conditions like extremely cold winter temperatures and burning hot summer heat, which serves its purpose because my father is a foreman for a roofing company. The absorption provided with the rubber framing is an amazing touch to the product itself, while the internal plastic, along with a nice soft padded lining (almost like foam), runs through the inner layer, providing comfort and protection for the phone when it hits hard surfaces or accidentally falls out of someone’s pocket. It has saved my father’s phone countless times, as the entire device’s glass has stayed completely scratch-free. The case usually lasts around a good 10 to 12 months in extremely harsh roofing conditions. I could expect maybe up to three or four years in general everyday conditions if you’re not a roofer. I will always recommend this case, as it is wonderful across the board.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good but pricey now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this item for all my phones Recently bought one for a new phone Price is much higher than expected now Generally speaking it protects the phone well The hinge piece allowing the charging wire to be attached to the phone is the weak part of this model… it breaks off in a year

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Ultimate Protection for My iPhone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough, Reliable, and Easy to Use. The OtterBox Defender Pro keeps my iPhone 15 Pro Max completely protected. It’s sturdy, easy to install, and the textured grip makes it feel secure in my hand. Precise cutouts give full access to buttons and ports. Highly recommend for anyone who wants serious protection without sacrificing usability.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    OtterBox for the win!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with OtterBox. It fits like a glove on my iPhone 15 Pro Max easy to hold and grip. I’ve never had issues with any of my phones as long as I have an OtterBox case and screen protector around it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Love otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter box case. Wouldn’t trust anything else protecting my phone. Been a fan of them for years. I’m glad they aren’t as bulky as they used to be, but still offer superior protection. Perfect grip too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, has withstand countless of drops & still intact. I no longer have any worries when it drops. It also comes with a phone clip to clip onto your pants

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Continued Excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Among most protective cases historically. I got a new phone after debris from a chainsaw broke my older phone. When your dropping 1-1.5k on a phone, is it worth an extra 45 dollars (sale price) to help protect a device you use everyday? I’d say yes, and my two kids with the previous otterbox over 5 years definately put it through the wringer and it met the challenge. A customer for life. Only compliant with these is that the charging port rubber will break after a year or two which I don’t find a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otterbox is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the protection this product provides. Its tough outer case really holds up on construction sites . Great product for an electrician. A very form fitting inner case provides excellent protection for my device. Overall ten out of ten product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is durable was a little difficult to slip on at first but once on it protects thee charge port which is great as well

    I would recommend this to a friend