Customer Ratings & Reviews
- Model:
- 77-92714
- |
- SKU:
- 6548496
Customer reviews
Rating 4.8 out of 5 stars with 530 reviews
(530 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are positive about the protection offered by the Defender Series Pro Hard Shell for Apple iPhone 15 Pro Max, as well as its perfect fit and overall quality. Users appreciate the grip and ease of use, and find the weight to be just right. Some customers find the case a bit bulky and have noted challenges with wireless charging, while others wish it included a screen protector.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Meh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but does not protect the screen that much
I would recommend this to a friendRated 2 out of 5 stars
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone cracked even with this protection. Like how the phone felt in hand with this cover
No, I would not recommend this to a friendRated 2 out of 5 stars
Not at all a Defender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all what a defender box should be. There's virtually no protection for the sides of the phone should it fall face down. Don't do it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you are finding frustration with the Defender Pro Series case. This case is designed with rugged protection and pairs perfectly with our screen protection products to fully protect your device. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any questions, troubleshooting, or issues related to your case.
Rated 1 out of 5 stars
not happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with it. Too difficult to remove phone.
No, I would not recommend this to a friendRated 2 out of 5 stars
Case and holster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes unsnapped constantly from the holster, not relieable
No, I would not recommend this to a friendRated 2 out of 5 stars
Stop sending me emails everyday about reviewing yo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop sending me emails everyday about reviewing your items.
No, I would not recommend this to a friendRated 1 out of 5 stars
fell apart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.completely fell apart within 2 months. this has never happened to any otterbox i've ever had.
No, I would not recommend this to a friendRated 1 out of 5 stars
iPhone protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not protect my phone on the side or edges where the OtterBox is.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Enrique! We apologize that you experienced an issue with your case. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Rated 1 out of 5 stars
Bad service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very unhappy with the store rep I asked him to use a 5 dollar reward for the purchase
No, I would not recommend this to a friendRated 5 out of 5 stars
Protective and Slim ! + Dust guard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid and perfect case. Not huge like otter boxes used to be like but still just as protective as they were. For one I ordered it before the 15 came out and it fit perfectly. Also, my previous phones charging port broke from all the dust and grime over the years. I love that this has a guard so I’ll never have to worry about that issue again. Don’t really care for the buckle clip but I know some people do. I might use it eventually.
I would recommend this to a friendRated 3 out of 5 stars
Good with a flaw
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this case for my iPhone 15 Pro Max, the Otter Box Defender Pro series in green. The case itself is solid and great protection for my phone. Since I primarily use MagSafe charging, that is a HUGE selling point to me, so when picking out this product, I make sure and double check MagSafe compatibility, which this case says it is, both wireless and MagSafe. However, after putting on the case, and going to charge with my Apple MagSafe charger, the MagSafe barely recognizes the phone for a connection. Most other cases that I have had there is a solid connection to the MagSafe and there is no worry about shuffling and bumbling around trying to find the connection, this is completely different. I have to root around for the connection, and then very carefully make sure the phone isn't jostled or else the connection will be lost. It's great that it "has" the capability, but in my opinion, it should not be right top and center on the box because although it is possible, it is not easy nor solid. Just a thought to maybe disclaim just that. Although MagSafe works, it is not a solid connection. Overall the product is great for protection, but again, I am looking for both the protection and ease of use.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry for any confusion regarding the Defender Pro Series case and MagSafe charging. Should one be looking for a case that encompasses the rugged durability many have grown to know and love in the Defender/Defender Pro cases, but also has magnets in the case for an optimal MagSafe experience, the Defender XT Series would be the best of both. If our Customer Service Team may assist by answering any additional questions, please give us a call at 1-855-688-7269 and we are happy to help with this!
Rated 5 out of 5 stars
Washing machine disaster averted!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this case for the iPhone 14 Pro Max. Today, my phone with case went through an entire wash cycle in a standard washing machine. I found it by using Find My Phone and heard it pinging from the washer! Everything works perfectly with the only little issue being the speakers sound a tad off (not bad, and may resolve once they dry). All other buttons and openings are sealed, apart from the silence slider. The case totally saved my phone!
I would recommend this to a friendRated 5 out of 5 stars
Protection Over Style
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case. Excellent all around grip. Very solid protection from accidental drops. Could have more color selection.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 15 Pro Max - Forest Ranger
I would recommend this to a friendRated 5 out of 5 stars
Great fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Fit. Feels good in your hand and gives you the protection of Otterbox.
I would recommend this to a friendRated 5 out of 5 stars
Phone protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality ! Fits perfectly and very hard to break your phone !
I would recommend this to a friendRated 5 out of 5 stars
iPhone 15 pro max case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best case ever I actually used these cases for any kind of phone I had I never had a crack phone nore camera lens messed up I 100 percent recommend
I would recommend this to a friendRated 5 out of 5 stars
THANKS BEST BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this case! Curbside pickup was quick and efficient. Felt like I was in and out of there in seconds.
I would recommend this to a friendRated 5 out of 5 stars
Best protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox is the best. I want the best for the best phone so i buy otterbox to protect my expensive phone.
I would recommend this to a friendRated 5 out of 5 stars
Customer service far exceeded my expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was as described but the experience was AMAZING! I walked in with my 5 year old and the gentleman at the counter noticed him shuffling while they were trying to pull my item. He went above and beyond pulling out Pokémon cards stating he could earn some by doing some math! My son was so excited and hadn’t put them down! Thanks for making my kiddo so happy!
I would recommend this to a friendRated 5 out of 5 stars
Case Iphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Excellent quality. Super for my Iphone protection
I would recommend this to a friend




