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Customer Ratings & Reviews

$49.99
Save $30
The comparable value is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 71 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard this product as an excellent choice for those seeking robust protection and a sturdy build quality for their device. Users frequently praise the precise fit and the comfortable grip, which makes the phone easy to manage. While the case is highly functional, some individuals find it slightly heavy and bulky, and a few have expressed dissatisfaction with the design of the charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-71 of 71 reviews
  • Rated 5 out of 5 stars

    OtterBox iphone 17 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. I bought it because I drop my phone all the time. And it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do! Very durable. Not heavy or bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as expected when phone fell. Prevented major damage to phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my iPhone 17 Pro and it’s great protection. Very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait after OtterBox recalled them, but I trust the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one yet! Good battery life. I like the flow of the system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case doesn’t protect my phone. I dropped my iPhone and it already broke.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    No Sale for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Heavy duty. What I expected. My issue is that I paid $79.99 for my case on October 24th, 2025. The same case is on sale on November 20, 2025 for $41.99. I called customer service and they refused to do a price match. Not such a Best Buy...Be wary. Don't purchase something when you need it. All you're doing is subsidizing a sale for someone else.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

  • Rated 1 out of 5 stars

    Not the Defender of past

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case does not fit phone correctly. Stay away from this one. Get a Rokform, if you want a bulkier protective case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete protection for my new IPhone 17 Pro Excellent product No case protects your expensive phone better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loose Otter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Boxes have done a great job protecting my iPhones over the years such that they are in like-new condition after 3 years. They have gotten to be too expensive though!!! The iPhone 17 Pro Otter Box fits the phone too loosely.

    I would recommend this to a friend