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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 665 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 664 reviews
  • Rated 5 out of 5 stars

    Review for OtterBox - Defender Series Pro Hard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the OtterBox Defender Series Pro for my iPhone, and it has exceeded my expectations. The case provides exceptional protection with its rugged, multi-layer design while still maintaining a comfortable grip and easy access to all buttons and ports. What stands out most is the level of confidence it gives you. Whether you're traveling, working in demanding environments, or simply prone to occasional drops, this case offers excellent durability and peace of mind. The raised edges help protect the screen and camera, and the overall build quality feels premium and built to last. Despite its heavy-duty protection, the case fits perfectly in the hand and doesn't interfere with wireless charging. The antimicrobial coating is also a nice added feature that helps keep the case looking clean over time. If you're looking for a case that prioritizes protection, durability, and reliability, the OtterBox Defender Series Pro is well worth the investment. Highly recommended for anyone who wants maximum protection for their iPhone without sacrificing everyday usability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Defender Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love Otter cases. They are very durable and offer great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is perfect and works great , fits like a glove and protects my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way protected the phone and its lite os not a heavy phone protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect be-feel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid and thoughtfully designed protection case. It feels just as strong as it looks: sturdy, sleek, and secure. The material strikes a perfect balance: the grip isn’t slippery or uncomfortably rough. It’s that just-right feel in your hand that inspires confidence. What sets it apart even more is the included belt clip accessory, which adds another layer of functionality and safety. Whether you're working on the go or want extra peace of mind, the clip offers multiple convenient ways to carry your phone securely. This OtterBox Defender Series Pro delivers reliable protection with an innovative design, making it an excellent choice for anyone serious about keeping their iPhone safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Defender shell case is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the OtterBox is awesome. The protection it gives my phone is phenomenon. Its built to withstand anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do nothing but otter box. Always protects my phone. Only negative is no camera protection, ive seen others that have it and would be a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox hard shell is exactly what I needed to protect my Iphone and also to keep it from slipping out of my hand. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like everything about it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for a better case to protect my phone. I was joking with my prior boss awhile ago when he dropped his phone in the toilet, I said you outta get you an OtterBox, one of the waterproof ones, and that way you don't have to spend $1200 on a new phone :}

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, very well built, excellent quality materials used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing protects better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several different brands and styles, but none have protected better than my OtterBox Defender. Best insurance policy ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Perfect fit for my iPhone. Provides great protection against bumps and drops…especially on concrete floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment to protect your iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally recommend that everyone should buy an otter box I had a iPhone 11 and ran an errand afterwards I realized that I lost my phone. After two days I received a call from the police department saying that they have my phone. I picked it up and it looked horrible apparently I had dropped my iPhone before I got in my truck and I backed over it, but after I removed the otter box I was shocked to discover that there was absolutely no damage to the phone. 10 stars for the otter box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a two piece cover and it is solid. Feels like the phone is bullet proof now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Iphone Cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely durable cover for iphone. I have a good experience with otterBox especially Defender Series Pro Hard Shell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case there is !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , keeps my phone well protected while still being lightweight .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent Case but it is not MagSafe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender Pro Case I bought is “supposed to be” MagSafe with Best Buy’s detailed description even stating “integrated MagSafe magnets,”. However, it does not have MagSafe magnets and cannot be charged using my MagSafe Charger. This was quite a disappointment, but I know the case will provide excellent protection for my new iPhone. I grappled with the rating, 5 stars on quality & protection but zero on MagSafe compatibility per Best Buy (subsequent review of the OtterBox site did not say MagSafe) … decided on a neutral 3 stars.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is an overall great product it protects my phone in every way which everway it falls and lands I don’t have to worry because I know my phone is well protected with this otterbox case from best buy. Another feature the otterbox case has is that it covers the catching port to my phone so dust or anything else of that nature doesn’t get in there to where it damages my phone. So over all I give the case a 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimal Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otter Boxes for each IPhone I have purchased. The Otter Box provides optimal protection for the expensive IPhone. When dropped, the phone bounces and I have never had a broken screen or a dented phone. It may not look trendy, but it does its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adds durability to an expensive mobile phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially appreciate the sure and comfortable grip and the clearly well-engineered shock protection. I have used this for a month or so, and will be monitoring the durability of the two flaps that protect the "mute" button and the power receptacle which snap closed and readily open. This protective shell is a little pricey, but seemingly worth the extra cost. Also of note: the sales consultant was very knowledgeable about cost/quality alternatives.

    I would recommend this to a friend