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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 620 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection offered by the Defender Series Pro Hard Shell, along with its good fit and build quality. Some appreciate the grip and the inclusion of a belt clip. However, a few customers have concerns about the bulkiness and price, and some miss the inclusion of a screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 620 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for your phn safety … fall proof………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case ! I have two little ones who like to grab & toss ! & this case has saved me $$! & protected my phone in every way can highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Protextion

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't want to break my phone and this protects it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and holds up well to working outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cases. I have been getting them for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Otter cases to protect my phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very easy to use! Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Industry Standard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Industry standard, great looking and rugged performance! Best Buy had it on sale too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is very good product.I will buy this again.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Clip phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical phone case however, the clip is good to carry on your jeans I thought the case was over priced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid as a rock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter has been my go to for years. This latest version seems even more sturdy than previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone protections

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Almost half a year in and is holding up well. Definitely recommend purchasing it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection but pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good protection to the corners and edges of the phone. The surface material of the OtterBox is not slippery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, great customer service. Tinley park best buy is a great store

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Still first choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been very pleased with the Otter to keep my various IPhones safe from my own careless tendencies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product& used daily. I love the durability because it withstands a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great OtterBox - Defender Series Pro Hard Shell for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It meets the need!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to install, it fits good. I would recommend this to people who work in rough conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The workers match the price from Amazon for me and made my purchase easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my new phone from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone works well as I would expect an iphone to. the sales reps were both accommodating in helping to transfer data from my old phone. I am vey appreciative and Best Buy continues to provide excellent customer service.

    I would recommend this to a friend