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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 632 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection offered by the Defender Series Pro Hard Shell, along with its good fit and build quality. Some appreciate the grip and the inclusion of a belt clip. However, a few customers have concerns about the bulkiness and price, and some miss the inclusion of a screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 632 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    heavy duty case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this case-protects well with all his outdoor work and heavy lifting, etc

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Is the ONLY ONE!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox Is the ONLY phone protector I've used in the history of me owning phones. I run &/or walk everyday and often drop my phone and my phone has never broke. I am clumsy and drop m phone all the time even when I am not running.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case for someone who works on cars or outside and wants to keep the phone protected. I’ve used them on all my iPhones. Just be sure to read the description carefully Bestbuys search feature will trick you if your not careful.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! You can trust the shell to protect against phone damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 15 phone case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It has protected my phone when I dropped it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone saving case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cases ever. I had my phone in a phone mount on my motorcycle. I hit a hole at 45 mph. It hard enough to knock my mirror and headlamp loose and the phone fell out of the mount and it hit the ground. I went back to grab my phone and there was no damage to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Aways Protecting and sporty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otter box for years! Love their product. Keeps my phone safe and Secure without restricting usage

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone Protection for my iPhone. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox phone case is the highest quality that my company has found.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case !

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my phone well protected. Very clumsy and drop my phone a lot- nothing wrong phone thank to protection from the case .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Optimal and Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case, always protects my phone, lost my phone in the snow for about three days. Found my phone, the case was shattered, but the phone was perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my Son, OtterBox is a great product, my Son loves it very much & it does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well at protecting the phone. I like that it has casing all around and glass protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box delivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for the same case that I used for years (iPhone 13). Cost was not that much higher. Expectation is this one will outlast the phone needing an upgrade. I have dropped my phone - on carpet and concrete and everything between with 0 damage to the case or the phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Hard shell works!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox works very well. I have used these covers and cases since purchasing Apple smart phones. I have dropped the phone a few times and it does it's job very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Does a great job protecting the phone at the farm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender forever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Otter box on my phone since my iphone XR. It still looks new and I have no idea how many times my phone has bounced across the plant floor. I do wish that it had a lens protector for the camera though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great case. Solid for when my kids drop my phone preventing the screen from being damaged. Also, keeps my charging port clean which is a huge help because due to my work environment dust and dirt getting in the charger port and buttons was a huge problem I was having but this takes care of it without the expense of a $75 cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I bought this so my son won’t break his phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got a new phone for Christmas so I bought him a case for his new phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough enough for life’s toughest moments

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not much you can say about a case with a carrying clip, dads will love it and even aspiring dads! Get your dad jokes on standby and the mower started, because this case will have your phone protected in all situations!

    I would recommend this to a friend