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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 587 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection offered by the Defender Series Pro Hard Shell, along with its good fit and build quality. Some appreciate the grip and the inclusion of a belt clip. However, a few customers have concerns about the bulkiness and price, and some miss the inclusion of a screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 587 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A MUST HAVE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otter Box phone protector. I had my last one for over 6 years and it held up great! OtterBox is the only phone cover I will buy. It keeps your phone safe, how can you spend so much for a phone and not protect it with the best cover you can get?

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I bought this so my son won’t break his phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got a new phone for Christmas so I bought him a case for his new phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one for my phone. It protects the phone awesome and is extremely durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Is the ONLY ONE!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox Is the ONLY phone protector I've used in the history of me owning phones. I run &/or walk everyday and often drop my phone and my phone has never broke. I am clumsy and drop m phone all the time even when I am not running.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and very sturdy. It was easy to put on the phone and I am glad I purchased this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case for someone who works on cars or outside and wants to keep the phone protected. I’ve used them on all my iPhones. Just be sure to read the description carefully Bestbuys search feature will trick you if your not careful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hikerb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fairly sturdy and hopefully will protect my phone should it need too. Time will tell. I just installed it today so as I say time will tell. It's a little difficult to fit the phone into and it could use a much better set of directions for installation. Just has pictures and arrows on the back of the box with no explanation, not that it's rocket science, but I had a bit of a struggle getting my phone into it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Appropriately named

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beefy but provides the additional protection I wanted and need.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shell for phone. keep up the good work thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case very sturdy best case I’ve ever had

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone saving case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cases ever. I had my phone in a phone mount on my motorcycle. I hit a hole at 45 mph. It hard enough to knock my mirror and headlamp loose and the phone fell out of the mount and it hit the ground. I went back to grab my phone and there was no damage to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Belt clip, Protection

    Rated 5 out of 5 stars

    Best phone case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really good. All the buttons are accessible and it protects the phone really well. The belt clip is also very convenient and comfortable to use. It also works well with screen protectors.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it protects ur phone from everything would definitely recommend this to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Otter box review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality product Protects i phone from damaging drops

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Otterbox rocks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is snug. Adds much need grip to the iPhone. As always, Best Buy’s shipping was very quick!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice case and protects the phone really well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the iPhone and helps with keeping it in good shape from drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box was the best of several solutions available. The technician at the store was very helpful in coming to this conclusion.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. works well, dropped phone several times and holds up safely.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Very durable and heavy duty. Great purchase

    I would recommend this to a friend