Customer Ratings & Reviews
- Model:
- 27-57117-W0253-FC-BB
- SKU:
- 12715461
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the exceptional protection this case provides, as well as its high-quality build and comfortable grip. Users also appreciate the lightweight design and the convenient inclusion of a belt clip. While some reviewers feel the price is high and miss the previously included screen protector, others find the case to be reasonably sized and not overly bulky.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case and helps my phone and it’s protect the phone front and back
I would recommend this to a friend Quickly and nice customers service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an amazing experience whith Best Buy burying the Iphone 15 for my daughter she love it's!!! Thank you!
I would recommend this to a friend- Pros mentioned:Protection
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was hoping for. This was a great purchase, keeps my phone well protected.
I would recommend this to a friend - Pros mentioned:Protection
Would buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone case and protects the phone to the best of it ability and would trust OtterBox with any of my other devices.
I would recommend this to a friend - Pros mentioned:Protection
Great case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The otterbox defender pro case is extremely reliable, it keep my phone protected against any accidents.
I would recommend this to a friend Sue’s phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have previously purchased this case for other phones in our household, and have recommended to others for use always a good product and effective with ensuring that the phone is not damage
I would recommend this to a friend- Pros mentioned:Protection
iPhone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product makes iPhone safe and secure. Always buy these products from Best Buy.
I would recommend this to a friend Otter holder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used otter they are the best especially in construction
I would recommend this to a friendOtter box iPhone 13
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable Great quality Handy belt clip I would recommend
I would recommend this to a friend- Pros mentioned:Protection
Very pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy otter box and never have an issue even though I’ve dropped my phone plenty of times
I would recommend this to a friend Terrible Quality And Warranty Process
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. OtterBox used to make good quality products a decade ago but every year since they have continued to reduce the amount of rubber on the outer shell and padding in the inner shell. Each case I have bought has been ripped apart through normal use after less than a year. Their warranty process is horrendous. They will do everything in their power to not give you a replacement by making the warranty claim process drawn out, forcing you to validate the purchase through an email chain of messages.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with our warranty process.
Customer beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My expensive new phone does not seem secure in the holder that came with the case. The clip used to attach it to my belt is too weak. It came off easily. Wish it had a closed loop that a belt could be slid through, to assure a fixed mounting. Overall, not worth the cost.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you seem to be experiencing an issue with your belt clip holster for your Defender Pro Series case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Top Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the first Otterbox I've owned and all have been exceptional in their quality and functionality.
I would recommend this to a friendiPhone 15
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing the iPhone 15 was a huge upgrade from iPhone SE
I would recommend this to a friendi-phone recommendations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems in setting it up. Good buy. Purchased case for the iPhone.
I would recommend this to a friendMr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always have good service with best buy. Except for one employee who usedhis personal email address to get my rewards points.
I would recommend this to a friendcover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product. how to install it could be explained better
I would recommend this to a friendK Brown
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and the clip on allows attachment to free up your hands
I would recommend this to a friendOtter box defender
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the otter box defender and it was a pleasant experience.
I would recommend this to a friend