Customer Ratings & Reviews
- Model:
- 77-000323
- SKU:
- 6648468
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the exceptional protection and precise fit this case provides for the iPhone 17 Pro. Users also frequently highlight the sturdy build quality and the comfortable, easy-to-manage grip. While the case is highly regarded for its durability, some users find it slightly heavy and bulky. Additionally, a few customers have expressed dissatisfaction with the design of the charging port cover.
This summary was generated by AI based on customer reviews.
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and it works great dropped multiple times still good as new
I would recommend this to a friendiPhone 17 pro case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable! Love it for construction work. Best case available
I would recommend this to a friendiPhone 17 Pro case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best phone case ever! The installation crew at Best Buy Geek Squad is fantastic!
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My fifth otter box case only one I’ll buy tough as nails
I would recommend this to a friendBest phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the otter boxes , I’ve been using them since 2012.
I would recommend this to a friendProtective and sturdy case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is exactly what I expected, provides top notch protection for the 17 Pro and was easy to assemble.
I would recommend this to a friendOtterBox iphone 17 pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case. I bought it because I drop my phone all the time. And it works great.
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs to do! Very durable. Not heavy or bulky
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performed as expected when phone fell. Prevented major damage to phone.
I would recommend this to a friendGreat protection!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my iPhone 17 Pro and it’s great protection. Very durable.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to wait after OtterBox recalled them, but I trust the product!
I would recommend this to a friendPro Max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best one yet! Good battery life. I like the flow of the system.
I would recommend this to a friendNo Sale for Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Heavy duty. What I expected. My issue is that I paid $79.99 for my case on October 24th, 2025. The same case is on sale on November 20, 2025 for $41.99. I called customer service and they refused to do a price match. Not such a Best Buy...Be wary. Don't purchase something when you need it. All you're doing is subsidizing a sale for someone else.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case doesn’t protect my phone. I dropped my iPhone and it already broke.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case.
Not the Defender of past
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case does not fit phone correctly. Stay away from this one. Get a Rokform, if you want a bulkier protective case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
- Pros mentioned:Protection
Otterbox Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete protection for my new IPhone 17 Pro Excellent product No case protects your expensive phone better
I would recommend this to a friend Loose Otter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Boxes have done a great job protecting my iPhones over the years such that they are in like-new condition after 3 years. They have gotten to be too expensive though!!! The iPhone 17 Pro Otter Box fits the phone too loosely.
I would recommend this to a friend