Customer Ratings & Reviews
- Model:
- 77-97566
- SKU:
- 6610281
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Defender Series Pro Hard Shell for Samsung Galaxy S25 Ultra, highlighting its excellent protection against drops, comfortable grip, and robust build quality. Users appreciate the snug fit and smooth texture of the case. Some customers feel it is bulky and a few were disappointed by the lack of a carrying clip.
This summary was generated by AI based on customer reviews.
Doesn't fit the phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's doesn't fit the phone. Stupid. Did they even look at the phone before they made this?
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good protection for s25 ultra and i would never buy this again from best buy
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Great case!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used otterbox defender cases for my phones. Haven't broken a phone yet thanks to the otterbox defender. This makes like the 5th one.
I would recommend this to a friend- Pros mentioned:Fit
Recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, Otterbox never fails. My go to case for over 10yrs
I would recommend this to a friend The best case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best brand of cases... Quality and price, Very durable and can be used with wireless chargers.
I would recommend this to a friendGood, protecruve case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like how well it protects my phone. The pieces and clips to assemble on Otter cases are somewhat annoying, but better than they used to be years ago. With wanting to change my case out now and then, we'll see if the clips last or not.
I would recommend this to a friendOver priced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thiis Defender Pro is close to $85 with taxes. Does not come with clip holster like in the past. They Outter Box offer to send you a free one. If you scan the QR code and provide your information. Just to tell you, they are out of stock.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .With our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a coupon code in every box to redeem for the Defender Holster accessory. Please check back on inventory levels as they can change daily. If you need assistance with getting a holster, please contact our Customer Service Team via chat and we are happy to help with this!
Pulls up screen protector
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy it. The rubber backing after 2 months is sloppy and loose. I have a torras screen protector on my s25 ultra and this case has pulled it up. Otterbox wants no part of if. They deny everything. Read reviews and this is common. Do not buy especially for 60$
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! We do not test our cases with other retailers products such as screen protectors by other retailers and cannot guarantee how other products work with our cases. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!