Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $12.99
Clearance
The comparable value price is $64.99

Customer reviews

Rating 4.6 out of 5 stars with 70 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell case for its excellent protection of the Google Pixel 7 Pro, and its ease of application. However, some users express concerns about compatibility with screen protectors and the sturdiness of the belt clip. The case's protective qualities are a significant positive, while the screen protector and clip issues represent areas for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 70 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Keeps your Pro safe

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this case for very long just yet, but my phone certainly feels protected in it. Not exactly screen protector friendly though, which is a major pain. Borders are nice and elevated, and the cameras in the back are decently protected as well. Wish there were more options when it comes to colors/designs (or cases in general) for the PP7, but so far it's been doing the job nicely, so I don't have any major complaints. It is quick thick though, so careful with any overheating, and it will weigh quite a bit, though not too much where it's physically uncomfortable to carry. Might not fit or feel the best in a pocket, but that lies more into opinion territory. All in all, it's been good bang for the buck, until now, anyway. *Images include: comparison to Apple iPhone 11, comparison with Samsung Galaxy S10 (and S7), issues with screen protectors, and an image of the back side of the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good store

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff here at his location . The only thing is that they don't have Google pixel accessories. I had to go to 3 best buys to find the right case , screen protector and Galaxy tablet accessories

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Experience on Google 7 pixel pro after 1 hard fall

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 Falls 1 on pavement hard fall. 2 on carpet. See end result .

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! While we are unable to see your photos, it does sound like you experienced an issue with your case. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great Case protects all the time.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my pixel 7pro. It is easy to put on and it protects every time i drop it. I also got the otterbox TPU screen protector on amazon for it because no others would fit with this case just FYI. I really like this case and the screen protector i bought to go with it. It also works great with the google pixel wirless charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and feeling in my hand. Looks good and feels good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    OtterBox Defender Series

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has and continues to be the protector for my phones. Not too bulky, but provides protection and ease of mind. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Clip

    Rated 5 out of 5 stars

    Best you can buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best phone case available. The clip on is big and takes getting used to, but it's great for construction work and it has multipurpose uses.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! I have always been an otterbox defender fan, but the defender pro seems to be a more streamlined product offering the same protection in a lighter package. In addition to this, there is the enhanced feature of being antimicrobial. This case makes me feel like the new, expensive, flagship phone I just bought is protected from my tendency to be clumsy. Now I just need otterbox to make baby clothes and maybe I'll trust my son enough to be able to take a 10 minute nap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Defender Series Pro Hard Shell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box case are some of the best to use. Recommend 100% will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case. Works great. Only downside is it is large so it doesn't do wireless charging

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the only one left, but the security for my device was what I needed. A bit heavy but absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality ++

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an OtterBox so there wasn’t much else to say other than it’s quality and will keep your phone safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone protector

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old case needed to be renewed and it was out of warranty, so I ordered the new one. I love the case. A little pricey but it protects my phone from drops. The employees at Best buy are always very helpful, the geek squad people always willing to assist us with our purchases and repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does the work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox never fails for me. Literally had a phone survive multiple car passes (tire on top of phone at high speed), if you want this level of protection tho make sure you get the hefty one not the simple case ones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Built for the Job

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my phone safe and protected in my industrial environment. It's otter box what more is there to say, definitely pricy but they are built to work as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong case.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get the right case to protect my phone. Until I got the ottar box case. I work construction and I m hard on phones. So fare this case protect the phone all month at work great case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping my phone protected from the possible damages is greatly appreciated. I have dropped my phone a couple of times and it was perfect when I picked it up off the ground

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Best case for pixel 7 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think it's the best case for the pixel 7 Pro, although this is a curved screen phone, it protects the sides really well. The camera also has a good offset of protection. One thing I hated about OtterBox cases were that it had a screen protector plastic that was uncomfortable, this is now fixed as it doesn't have one now, and also allows to use third party screen protectors

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Protection, hizzah!

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a huge fan of these cases. The moment i dont have one on my phone it ends up gettong cracked. I feel my phone is way more secure now. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone several times and the OtterBox has worked perfectly to protect my phone.

    I would recommend this to a friend
Sponsored