Customer Ratings & Reviews
- Model:
- 77-92732
- SKU:
- 12249108
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
hardshell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only unfortunate thing is that I have to remove it from the phone when I want to install an app.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome loved the product and wish everyone to get it.
I would recommend this to a friendJD phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!! Service was great too Thank you Fun to have
I would recommend this to a friendReviw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it came with screen protectors as part of the package .. would pay the extra $$
I would recommend this to a friendFor a 14 apple phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for my wife’s 14 Apple phone and it said on the box it’s good for 1314 and 15. I tried and tried and tried. I could not get it on. I had to return it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
Apple as can be
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Transfer of data is circumspect.
I would recommend this to a friendphone shattard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cut that this was going to be adorable case, and unfortunately it broke and shattered the whole back of my iPhone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Tracy! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Case weakness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opening the case to plug in the charger is starting to weaken the flap
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Fred! We are so sorry to hear that the charge port cover is becoming weak on your Defender Pro Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Black is ONLY Otter Box color Available In Store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I bought my iPhone, I was extremely disappointed to learn that the Otter Box Defender case was only available in black. As I interpreted it as Otter Box was phasing out colors and Best Buy store did not have any remaining colors in stock. Strange but I accepted the explanation. I compromised and walked out with a black case and have regretted it since. I really need the color contrast to easily spot my phone when scanning my house or auto. Several days ago I was complaining about this to my daughter. She looked online and and there it was - a blue Otter Box case. At the speed of Prime and $50 later, it showed up the next day. To Tech Savvy Best Buy, how could your inventory system not meet this basic customer need especially for an iPhone 14?
No, I would not recommend this to a friendToo easy to break
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard protective case shattered the first time i dropped my phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Good but…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a front cover and I would have given it five stars.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Phone case
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best gets dusty fast and dirty can find better out there.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you are experiencing an issue with your case. Please reach out to our Customer Service Team and we are happy to help with this situation!
case is too thick for wireless charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work well with wireless charger. It is a nice case, but I can't use the wireless charger.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with any questions or concerns you may have on this!
Good bye Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is good but I was 3 days late from the deadline on returning a case I didn’t need and I could not get a refund . I will get my next purchase through Amazon . I’m done with Best Buy !!
No, I would not recommend this to a friendDidn’t like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too stiff to get on my phone Too expensive Ordered from amazon
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels much thinner and less sturdy than previous generations.
No, I would not recommend this to a friendreview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product was not what I thought it was going to be .
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Best case to purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, durable, and MagSafe-compatible. This case offers excellent protection without adding bulk. Dropped my phone a couple of times—no damage at all. Highly recommend!
I would recommend this to a friendWise Shopper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and fit. Was easy to install. Too expensive for what you get. Should be cheaper.
I would recommend this to a friendQuickly and nice customers service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an amazing experience whith Best Buy burying the Iphone 15 for my daughter she love it's!!! Thank you!
I would recommend this to a friend