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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection offered by the Defender Series Pro Hard Shell, along with its good fit and build quality. Some appreciate the grip and the inclusion of a belt clip. However, a few customers have concerns about the bulkiness and price, and some miss the inclusion of a screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 568 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelllent buy. Holding up great. Good color and great protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter boxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a few otter box covers . I am very pleased with them. I can be a klutz at times and these covers save my phones from damage

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender definately is a better choice over the Commander series. If you occassionally drop your phone or work in rugged areas, I would highly recommend this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality. Excellent salespersons and geek squad. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing Amazing Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product always protecting my phone from being destroyed

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I ever use is an Otterbox Defender Pro excellent protection, Phone is secure from drops and gives me a peace of mind!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Indestructible case

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through multiple cases, this is the one it protects all the ports. It’s really sturdy. It can be difficult to install at first, but once you get it on you, love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ipone as a present to my mother in law and she’s loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my OtterBox. I bought one when I got my Apple 13 but my Apple 13 gave out and my OtterBox was still good but I got a new one for my 16 I love it wouldn’t be without it. I have dropped my phone several times and it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a total believer in Otterbox products. What I found at Best Buy, for my iPhone 13, was exactly what I needed. Due to the fact my phone is not the most recent release, Best Buy had what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Lovre it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box has aways been my go to never have i ever broken my phone with sll the drops that i donto my phone . Great product..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for the money and probably the best case I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy protective case. Drop me phone a lot and it keeps it safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on the phone. Solid construction and quality materials.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    If you drop your phone a lot then this is for you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to definitely follow the directions in order to install the case correctly. Definitely looks like it will protect the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case and reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my case! nice and sturdy and protects my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has my business for life! I buy the case even before I buy the phone. Phone goes in the case, never comes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Otterbox case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my new phone. It seems to be very robust protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Otter Box on every iphone I have owned, Great for protecting your Phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needd new otter Holder for new Phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently upgraded from an IPhone 7 to a 15. I needed a new otter brand holder. I have used Otter brand holders for many years . This one worked well. Just know that they no longer include the plastic screen cover.

    I would recommend this to a friend