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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection offered by the Defender Series Pro Hard Shell, along with its good fit and build quality. Some appreciate the grip and the inclusion of a belt clip. However, a few customers have concerns about the bulkiness and price, and some miss the inclusion of a screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 568 reviews
  • Rated 5 out of 5 stars

    OtterBox iPhone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my husband wanted. Price was good.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimal and Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case, always protects my phone, lost my phone in the snow for about three days. Found my phone, the case was shattered, but the phone was perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox for iPhone 16e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised, easy to put on. Looks like it will give great overall protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    well designed case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice case and easy to install on my 16e. It should offer great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really go case for my iPhone. Happy for the all around protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appropriately named

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beefy but provides the additional protection I wanted and need.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, easy to attach. Most disappointing is inability to charge phone on my charging stand.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Thegreat Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not buy a new phone without buying an otter box to protect it. I usually keep my phones for 5-6 years and when I turn them back in they look like new. And I do drop them occasionally. The only prob lem I had is that they only had them in black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone New Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Simple and elegant! New cell phone protected same as one it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits and works great. Have a few of the cases and work very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, excellent product! Durable and dependable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox just makes a great phone case. When you have one, you know they are protected.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    iPhone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cover. Disappointed it didn’t have a screen cover and thereby full enclosure. Have it for iPad and love the full enclosure and thought this would the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard shell works!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox works very well. I have used these covers and cases since purchasing Apple smart phones. I have dropped the phone a few times and it does it's job very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is excellent I never use my phone until I buy a otter box case love it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the 10 yeare I've had an Apple IPhone, I've only dropped it once that It was damaged & costly to repair. Since then I bought this protection & I've certainly dropped it many times but no damage at all. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Max protection!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! It is the one I get everytime and my phone is always protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box for I-Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product, durable and rugged. Well priced. Helpful sales staff.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good Defender of the case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and has been great with impact resistance. It doesnt have a screen protector though just edges and back.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same old otterbox, protects well against drops ans accidents

    I would recommend this to a friend