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Customer reviews

Rating 4.8 out of 5 stars with 123 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 123 reviews
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Otterbox is the way to go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case at a great price, very easy to put on, and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting Our Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we have Best Buy Total and Geek Squad as they put the Otter Box and screen saver on our phone and waved the fee because of our Total membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got it covered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of protection from drops and free holster works well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Otterbox always

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I get great protection with this case and I use the clip as well for work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purely fits my iPhone 16. I can always count on OtterBox for phone protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it didn't have a small gap around a button on the side but otherwise a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Ultimate Protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is the ultimate in cellphone protect. I’ve been using them for years and have turned in pristine iPhones when I get new models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox case defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case otterbox have a great cases protectors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super rubber

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bouncy case. I think my phone is well protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Sturdy, high quality and easy install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 16 cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover fits perfectly in my hands, it does not slip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old man tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My sales person, Fred, was helpful and Knowledgeable! He’s a great employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protector for my husband's iPhone 16. He is outdoors a lot and needs a good case for his phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box Protects

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Otterbox brand. Kept all of my phones safe from most damage for several years until the purchase of new devices. A little worried about the open part for the camera button. But still a good case overall.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this case for about a year and it’s nice but the sides the buttons are on are so slim they broke so easy- like all of the skinny parts have broken

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great Limited Lifetime Warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product but it dose not protect the screen very good around the camera button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy forever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy have Best products , best prices, and best quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter phone case for Iphone 16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy. Comfortable to hold. Very happy with my purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic phone case that is nothing special, wanted Lifeproof but they didn't have it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 2 out of 5 stars

    Otter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come with holster, as previous models did and i had to order separately and Best Buy didn't have them in stock

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      With our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a coupon code in every box to redeem for the Defender Holster accessory. If you need assistance with getting a holster, please contact our Customer Service Team via chat and we are happy to help with this! OtterBox