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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 181 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers recognize the exceptional durability and reliable grip of this case, which users frequently highlight as its standout features. While many appreciate the precise fit around the buttons and the effective MagSafe compatibility, some users have expressed concerns regarding the lack of screen protection and certain aspects of the overall design. Overall, the product is well-regarded for its protective qualities despite these specific limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 181 reviews
  • Rated 5 out of 5 stars

    Great case for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grippy feel but not too grippy! Durable construction! Once the case is on, it’s snug as can be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone case works great. I needed a case that has grip to it as the case I had kept sliding onto floor, not good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will buy every time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this exact case every time it gets worn out I’ve dropped my phone so many times and it doesn’t crack . Once I pull off the case it still looks brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit and protection for the phone Also, included an offer for a free holster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Phone Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fine case. I got it on sale so it was well worth it but it’s too much of a hassle to give it a perfect rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for protecting my phone. I work construction and am hard on it with no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case. Has a sturdy feel with good hand grin so it doesn’t slide off your hand. Only gave it a 4 star because it doesn’t come with the belt clip. Has a QR code you can scan for a free clip but the one I was sent wasn’t the one designed to fit. Too big so the case isn’t well secured and is a little loose which could result in it falling off the clip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will only trust an otterbox case after more than one real world mishaps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Time Customer and I love OtterBox Cases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 2 weeks after buying my case, I accidentally dropped my New Phone, but had No Damage to it! Protected by OtterBox Defender! Plus they mailed my Free New Belt Holster, Too! That’s OtterBox!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OtterBox Defender Pro Case Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get the OtterBox Defender Pro case because of its reputation for durability and protection. I was impressed right away by how lightweight it felt, especially for a heavy-duty case. It was also very easy to put together, which I appreciated since some cases can be frustrating to install. However, I was really surprised and disappointed that it broke so easily—especially considering it wasn’t even from a drop. The damage happened while I was simply attaching it to a tripod, which I never expected would be an issue for a case that’s supposed to be so tough. Overall, while it has some great features like being lightweight and user-friendly, I expected much more in terms of durability—especially at this price point.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Great Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it gives my phone the protection from dropping it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the grippy texture & camera button cut out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox Defender is worth the purchase - - Don’t settle for anything less! The material, grippy feel, rounded corners and camera button cut out are PERFECT! I needed to upgrade to Otter as I originally purchase a cheap foreign cover that was slippery and kept dropping -mistake!! Go with Otter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box is the best phone case that I have found for my iphonr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox phone case doesn’t disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Otterbox protection for several phones and iPads. Before purchasing, I considered several other cases but due to previous satisfaction I went with Otterbox for my iPhone 16 Pro. It was the right decision. This case offers excellent protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extreme protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchased the otter box , supreme quality and with the otter box it’s always kept my phone safe , I have never broke a phone or screen with one of these on . Simply the best protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy Otterbox. These cases are really top notch. I get the defender each time, throw the clip away if I’m being honest tho. I just love the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 Otterbox Shell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product that looks good too. This brand has never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fits good and not bulky I’d buy it again llllllll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great but dont drop it on the street

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fit, not slippery. and durable. miss the old shells that get driven over by trucks from this line. it had happened once with a blue defender iphone 10 case. i hope it doesnt for this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lite weight but sturdy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lite weight but sturdy. Bought for my tween grandson. It fits perfectly in his hand and pocket. He says it's Great"

    I would recommend this to a friend