Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.5 out of 5 stars with 399 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend

Customers are saying

Customers recognize the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max is praised for its excellent protection, grip, fit, and build quality. Some customers have concerns regarding the case design, bulkiness, screen protector, and price. While many appreciate the feel and MagSafe compatibility, there are mixed opinions overall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 399 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case! It is sturdy and durable and protects the phone well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love outbox, all of my phones have this case. Wouldn’t use anything else protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case very slim for otter box case !! Mag safe works with case Would purchase again !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has always been my go to case . I dropped my phone occasionally and never had broken the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 Pro Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get a new IPhone I buy this one very durable use them and when I get a new phone I hate to get rid of it with all the beating I give it looks like the day I bought it. I especially.buy it for the holster when I bought my new 16 Pro Max I couldn’t get the holster for about a week I was lost I highly recommend the Defender it’s the est out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box is the best!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box has saved dropping my phone many times !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife Loves this case and loves how it feels. This was also a good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would purchase again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again if needed. Very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an item for my I phone and the product and service was excellent. I was in and out in short time thanks to the service personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and sturdy cover. Good grip I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulky

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cover I have owned, bulky but with a style. Better keep your investment safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch quality product for a great price. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case light weight and it’s great for what I do for a living outdoors in all conditions highly recommend plus it was cheaper to buy at best buy then Amazon at the time which was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone Case Review

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, great protection for my very expensive I-Phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it. Makes the phone more bulky but should protect it well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone feels well protected with this case. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox 16 Pro Max phone case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and got it at a great price. Very durable and with the instructions very easy to put on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Meets all my needs. Highly recommend for it low profile design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox definitely is a great update to protect my IPhone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Ridiculous Order

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hard to review. The case is great-5 stars. However, Best Buy’s handling of it is a 0. I ordered it on Friday and was promised it on the next day. It never arrived. I called on Saturday and was promised that I would still get it on Saturday. Nope. Didn’t get it on Sunday either. I called and was hung up on, put on hold and left, I was refused when I requested to speak to a manager, and finally was told that they reordered and I would get it Monday. Nope. Finally got it on Tuesday. On Wednesday, Door Dash delivered another one. I called and was told that I could keep the second holster at no charge. The next day I got an email stating that I had to either return the second one or pay for it. I called again and they finally sent UPS to my house to pick up the second one. Best Buy and Door Dash both screwed this transaction royally. I was not surprised about Door Dash because they are terrible, but Best Buy is inexcusable.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you enjoy the Defender Pro Series case. Should you experience any questions or needs as you enjoy this case, please reach out to our CS Team by phone or via chat, and we are happy to help! OtterBox