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Customer Ratings & Reviews

Your price for this item is $64.99
The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection, grip, fit, and build quality of the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max. Many appreciate its MagSafe compatibility and the overall feel of the case. However, some customers have expressed concerns about the case design and bulkiness, while others have mentioned issues with the screen protector and consider the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 337 reviews
  • Rated 5 out of 5 stars

    Cover for iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but wanted something thicker. I drop phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox iPhone 16 Pro Max case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice bulky and yet slim. It’s easy to assemble when putting on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris’s iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone 16 pro max is by far the best iPhone I have bought. The ease of use is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the Best...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Otter box...Will repeat myself... Have several Otter box covers for my iPad Pro, etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Defender Series Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox - Defender Series Pro works as expected. The color is nice.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 3 out of 5 stars

    Ok but not like they used to be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not like the old school otterbox cases. Not near as durable. And the cutout for the camera button is a major weak point

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope that you enjoy the great protection of the Defender Pro Series case! The design of the case accommodates seamless use of the technology inherent to the device. Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions or needs that arise! OtterBox

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I only buy this brand for my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would like to see a belt clip for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its an otter box. Bulky but durable. Just know the case goes under the camera control button, so that part isnt protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I Loved very Nice I used every day in my job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Otterbox. I will always get one with a new phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with the product the price is just high

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We have taken your feedback to the company for future consideration. OtterBox

  • Rated 5 out of 5 stars

    perfect for a clumsy person

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect phone case. Very comfortable in hands. Even able to press button comfortably on side of phone for a camera function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Iphone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the price! Love OtterBox products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Look for another case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case because I have always used Otter boxes, but this is the first time I am disappointed. It will protect your phone, the only major flaw is the right side camera button. It will most likely break your screen or screen protector if the phone falls and the point of contact starts from that side. I had dropped my phone a couple of times but when it hit the side of the table, it completely shattered my screen protector. I would keep replacing my screen protector because somehow during work it will start to crack from there. Past Otterboxes never had this problem from my experience.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, John! We are so sorry to hear you experienced an issue with your case and screen protector. Please reach out to our Customer Service Team via chat, and we are happy to help with this situation! OtterBox

  • Cons mentioned:
    Case design

    Rated 2 out of 5 stars

    Terrible access for notification menu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is poorly designed due to its construction, resulting in it already starting to peel apart. I had to remove the bottom tab where the cable is plugged in because it was excessively difficult to open. Additionally, the most significant drawback is that the case makes it nearly impossible to swipe down from the top to access notifications.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Defender Pro Hard Series is priceless!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender Pro Hard Shell is the very Best Quality of several i've EVER tried! The plastic layer & rubber outer layer is 2nd to none!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about customer service and products, have been very very good. Happy to say this about Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the time I use otterbox Very good products 100% recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone scalbert

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but could be easier to put on a belt and take off.

    I would recommend this to a friend