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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.5 out of 5 stars with 372 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max is praised for its excellent protection, grip, fit, and build quality. Some customers have concerns regarding the case design, bulkiness, screen protector, and price. While many appreciate the feel and MagSafe compatibility, there are mixed opinions overall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 372 reviews
  • Rated 5 out of 5 stars

    Good product, good value.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. I had dropped my phone so many times, and nothing happened to the phone. Good value for a good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved OtterBox cases. Yet this one has some issues with the rubber cover around the case. If you are using a mag charger, it will stretch out the rubber and caused the case to look funny.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Good value and easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and good warranty with Otterbox. Have dropped several times with no breakage. Recommend a screen protector

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent case/camera button exposed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good case if you dont drop it on the side where the camera button is opened. Thank god i put a screen protector on it. If they made an otterbox where that portion was closed it would easily be a 5 star phone case

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. Delivered on time Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new iPhone and it didn’t come with a case so I purchased a case from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. I was hoping for a thicker one, but it’s the same as the last one.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 2 out of 5 stars

    To obstructive when trying to navigate menus

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has a good build quality and i like the color. The rim that wraps around and holds the front of the screen is too obstructive and makes the device harder and more frustrating to use. I ended up removing the case not long after getting it and haven’t put it back on since.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      While some cases may not work for your lifestyle, on OtterBox.com we do offer a wide variety of cases with great protection for different lifestyles. OtterBox

  • Rated 5 out of 5 stars

    Otterbox = Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely what I needed for my Galaxy phone! Best Buy always has the best prices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otero box for iPhone 16 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good prices end e wey budy help me good costumer Services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 Pro Max Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the product that I bought...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is very well protected falls couple times and no damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife loves it and i'm sure it will hold up to Her Abuse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase!!!The device is working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris’s iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone 16 pro max is by far the best iPhone I have bought. The ease of use is incredible.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 3 out of 5 stars

    Ok but not like they used to be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not like the old school otterbox cases. Not near as durable. And the cutout for the camera button is a major weak point

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope that you enjoy the great protection of the Defender Pro Series case! The design of the case accommodates seamless use of the technology inherent to the device. Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions or needs that arise! OtterBox

  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case easy to assemble and durable worth the $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover for iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but wanted something thicker. I drop phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox iPhone 16 Pro Max case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice bulky and yet slim. It’s easy to assemble when putting on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its an otter box. Bulky but durable. Just know the case goes under the camera control button, so that part isnt protected.

    I would recommend this to a friend