Customer Ratings & Reviews
- Model:
- 77-96032
- SKU:
- 6603277
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max is praised for its excellent protection, grip, fit, and build quality. Some customers have concerns regarding the case design, bulkiness, screen protector, and price. While many appreciate the feel and MagSafe compatibility, there are mixed opinions overall.
This summary was generated by AI based on customer reviews.
They are the Best...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like Otter box...Will repeat myself... Have several Otter box covers for my iPad Pro, etc...
I would recommend this to a friendperfect for a clumsy person
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect phone case. Very comfortable in hands. Even able to press button comfortably on side of phone for a camera function.
I would recommend this to a friendDefender Pro Hard Series is priceless!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defender Pro Hard Shell is the very Best Quality of several i've EVER tried! The plastic layer & rubber outer layer is 2nd to none!
I would recommend this to a friendOtterBox - Defender Series Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OtterBox - Defender Series Pro works as expected. The color is nice.
I would recommend this to a friend- Cons mentioned:Case design
Terrible access for notification menu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is poorly designed due to its construction, resulting in it already starting to peel apart. I had to remove the bottom tab where the cable is plugged in because it was excessively difficult to open. Additionally, the most significant drawback is that the case makes it nearly impossible to swipe down from the top to access notifications.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Love Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved Otterbox. I will always get one with a new phone
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would like to see a belt clip for the price
I would recommend this to a friendAmazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product I only buy this brand for my phone
I would recommend this to a friendSr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about customer service and products, have been very very good. Happy to say this about Best Buy.
I would recommend this to a friendOtter Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I Loved very Nice I used every day in my job!!
I would recommend this to a friend- Cons mentioned:Price
Over priced at BB; "kickstand" has to be ordered
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A major retailer puts these on sale every year just around Thanksgiving time for a small fraction of the retail price; and Best Buy will NOT price match from November something until December 3rd because they are consider "Black Friday" sales. Best Buy's "sale" price on these are lots higher than the major US retailer (more than double). I will be returning the one I purchased from BB for refund. Also, starting this year, Otterbox has stopped including the outer kickstand case saying it is for planet sustainability reasons (lol), but they will mail you one with a code inside the box, and there is a price and shipping that they "waive". I am sure that will change next year.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are for any inconveniences you have experienced with the retailer. Please feel free to reach out to the retailer you are working with on this to get further assistance with the sales. Regarding the holster, you are correct with our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a coupon code in every box to redeem for the Defender Holster accessory. This is not going to be changing in the near future. If you need assistance with getting a holster, please contact our customer service team and we are more than happy to assist with this over the phone, or via chat!
Otterbox Iphone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for the price! Love OtterBox products.
I would recommend this to a friendSturdy Otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is sturdy. I only gave it 4 stars because I like the old lifeproof cases for the full protection.
I would recommend this to a friendOtterbox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the time I use otterbox Very good products 100% recommended
I would recommend this to a friend- Pros mentioned:Protection
Look for another case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this case because I have always used Otter boxes, but this is the first time I am disappointed. It will protect your phone, the only major flaw is the right side camera button. It will most likely break your screen or screen protector if the phone falls and the point of contact starts from that side. I had dropped my phone a couple of times but when it hit the side of the table, it completely shattered my screen protector. I would keep replacing my screen protector because somehow during work it will start to crack from there. Past Otterboxes never had this problem from my experience.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, John! We are so sorry to hear you experienced an issue with your case and screen protector. Please reach out to our Customer Service Team via chat, and we are happy to help with this situation!
Great Case wish it has protection on the camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case for my phone is very well design and efforts perfectly on the new iPhone 16 Pro Max
I would recommend this to a friendOtter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Box is awesome. Work greats. Customer service was even better
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with Otter Box, don’t hesitate solid purchase
I would recommend this to a friendPhone scalbert
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but could be easier to put on a belt and take off.
I would recommend this to a friendOtterbox case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case has been a staple since they first came out
I would recommend this to a friend