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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.5 out of 5 stars with 372 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max is praised for its excellent protection, grip, fit, and build quality. Some customers have concerns regarding the case design, bulkiness, screen protector, and price. While many appreciate the feel and MagSafe compatibility, there are mixed opinions overall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 372 reviews
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and sturdy cover. Good grip I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still on my phone today after a year. Small minor breaks and tears but my phone goes through it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always one of the best cases to buy to protect your phones!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox always makes great cases, my devices are safe in them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic case. I drop my phone multiple times a day and the case has never faltered in keeping my device safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it prevents my phone from cracking and it’s a nice case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Better than the hard case version

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good and appears to be much better with protection vs the hard case protection

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I like the way it feels in my hand and it slides into my pocket easily.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This is a great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this case for a while and i love it. It’s comfortable in the hand and has great protection

    I would recommend this to a friend
  • Cons mentioned:
    Case design, Screen protector

    Rated 1 out of 5 stars

    Worst Otterbox Case Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several weeks after purchasing this case, my phone fell and unfortunately chipped and cracked the screen protector precisely where the cutout on the camera sensor is located. It is evident that Otterbox engineers have made a significant design oversight with this case. As a loyal customer of Otterbox Defender cases for nine years, I have never encountered such a disappointing experience. For the first time in nearly a decade, I have decided to purchase a case from one of their competitors.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with your screen protector. Please reach out to our CS Team by phone or via chat, and we are happy to help with this as we have a great warranty! OtterBox

  • Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case it lasts a little longer, but it will break, but it does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has always been my go to case . I dropped my phone occasionally and never had broken the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and MagSafe for new phone. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    16 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and isn’t bulky. Love the Mag! Camera button is easily accessible and not sticking out for bumping inadvertently.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my new iPhone. Otter Box also sent me a holster.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case and protects better than most cases ive used in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is strong and enjoyable, and it also would protect your phone. Couldn’t have nothing better that I feel more comfortable with.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Best out there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect as I expected from Otterbox. Would absolutely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best for protection of the phones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Tough cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover fits my phone perfect. It’s tough and can take a beating.

    I would recommend this to a friend