Customer Ratings & Reviews
- Model:
- 77-96039
- SKU:
- 6589213
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers recognize the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max is praised for its excellent protection, grip, fit, and build quality. Some customers have concerns regarding the case design, bulkiness, screen protector, and price. While many appreciate the feel and MagSafe compatibility, there are mixed opinions overall.
This summary was generated by AI based on customer reviews.
Poorly constructed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly designed, with section by the camera button breaking, then the plastic along bottom rim...less than 1 year of use
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Rugged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wife loves it and i'm sure it will hold up to Her Abuse
I would recommend this to a friendperfect for a clumsy person
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect phone case. Very comfortable in hands. Even able to press button comfortably on side of phone for a camera function.
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase!!!The device is working perfectly
I would recommend this to a friendDefender Pro Hard Series is priceless!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defender Pro Hard Shell is the very Best Quality of several i've EVER tried! The plastic layer & rubber outer layer is 2nd to none!
I would recommend this to a friendThey are the Best...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like Otter box...Will repeat myself... Have several Otter box covers for my iPad Pro, etc...
I would recommend this to a friendOtterBox iPhone 16 Pro Max case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice bulky and yet slim. It’s easy to assemble when putting on.
I would recommend this to a friendPhone case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case easy to assemble and durable worth the $
I would recommend this to a friendCover for iphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but wanted something thicker. I drop phones.
I would recommend this to a friendOtterBox - Defender Series Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OtterBox - Defender Series Pro works as expected. The color is nice.
I would recommend this to a friendSr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about customer service and products, have been very very good. Happy to say this about Best Buy.
I would recommend this to a friendLove Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved Otterbox. I will always get one with a new phone
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would like to see a belt clip for the price
I would recommend this to a friendOver priced at BB; "kickstand" has to be ordered
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A major retailer puts these on sale every year just around Thanksgiving time for a small fraction of the retail price; and Best Buy will NOT price match from November something until December 3rd because they are consider "Black Friday" sales. Best Buy's "sale" price on these are lots higher than the major US retailer (more than double). I will be returning the one I purchased from BB for refund. Also, starting this year, Otterbox has stopped including the outer kickstand case saying it is for planet sustainability reasons (lol), but they will mail you one with a code inside the box, and there is a price and shipping that they "waive". I am sure that will change next year.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are for any inconveniences you have experienced with the retailer. Please feel free to reach out to the retailer you are working with on this to get further assistance with the sales. Regarding the holster, you are correct with our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a coupon code in every box to redeem for the Defender Holster accessory. This is not going to be changing in the near future. If you need assistance with getting a holster, please contact our customer service team and we are more than happy to assist with this over the phone, or via chat!
Otter Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I Loved very Nice I used every day in my job!!
I would recommend this to a friendAmazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product I only buy this brand for my phone
I would recommend this to a friendSturdy Otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is sturdy. I only gave it 4 stars because I like the old lifeproof cases for the full protection.
I would recommend this to a friendGreat Case wish it has protection on the camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case for my phone is very well design and efforts perfectly on the new iPhone 16 Pro Max
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with Otter Box, don’t hesitate solid purchase
I would recommend this to a friendOtterbox Iphone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for the price! Love OtterBox products.
I would recommend this to a friend