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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.5 out of 5 stars with 402 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend

Customers are saying

Customers recognize the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max is praised for its excellent protection, grip, fit, and build quality. Some customers have concerns regarding the case design, bulkiness, screen protector, and price. While many appreciate the feel and MagSafe compatibility, there are mixed opinions overall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 402 reviews
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otterbox! It does add a little bulk, but that’s worth it for this level of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Great feel, durable, nice looking, quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PL Huynh’s review of Otterbox phone cover .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the better phone covers that I have purchased . And the time that I purchased it was excellent . There were some price reduction at the time . Overall , this cover is real sturdy and will protect the phone a lot better than my previous phone cover . I would rate the quality as 9 , out of a scale of 1 to 10 .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    String, durable case. Protects the phone from just about anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable phone case. Has good grip. Gives protection all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great grip feeling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great, looks great, and grips well when holding it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for my phone. Easy to grip and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase again and again,!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Color highlights the Iphone. Plenty of protection from drops, bumps, and bangs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The only Brand I trust to protect my phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned OtterBox cases for my phones, because I needed Military Strength protection. I'm rough on my cellphones. I also love the fact that even though a belt clip did not come in the box with the case, they include a coupon for a free belt clip in the box, and it arrived within only a few days. The only reason I have dinged this case by one star is I was hoping they would provide more protection for the camera button on the side of the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Otter box IPhone 16 Pro Max Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and protection my only issue is that it will not connect to my magnet charger.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Hard case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case for someone that constantly accidentally drops their phone. Good protection to prevent breaks and scratches.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice protective case great fit great support fits easy in the pocket of your purse or pants pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case, fits and feels good on my iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is all around a great company who make great products. So when it comes to my phones cases there is no second guessing on what case im getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thick great case.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. This case is the reason why I don't put screen protects on my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Design flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the defender series case for my new iPhone 16 pro max and noticed the case cut out for the camera button and was concerned it would not adequately protect the screen in that area. I purchased a screen protector just in case and have had my phone 3 days and I drop it once and landed right on that unprotected area and cracked the screen protector, I feel this is a serious design flaw from a company that I have used for 20+ years for all my phones going back to the 3GS because of the great protection they offer I will be returning this case and looking for a different case that fully protects my $1500 phone I am very sorry that they don’t have any options that don’t have that cut out

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The new and improved design works seamlessly with Apple's new camera control button on the Apple iPhone 16 line of our cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated up from Drop+ 4x rated on previous versions.
      We are so sorry to hear about your screen protector experience. If the screen protector was one of our products, please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy! I love how it covers the charging input. It does make the phone feel a bit heavy. Wish it would cover the camera button but it’s okay. The only thing I would change. There camera does have a border big enough so the camera doesn’t touch the table or where you set it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, protects phone excellent, not too bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slime and protective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer Otterbox cases are alot slimmer, they seem to also secure the phone better inside the shell. Hopefully protecting it from scuffing and scratching while inside. The case itself seems extremely durable, the magsafe works really well with also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Military

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Litter box military grade is a perfect, stealthy case

    I would recommend this to a friend