Customers often highlight the excellent protection, grip, fit, and build quality of the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max. Many appreciate its MagSafe compatibility and the overall feel of the case. However, some customers have expressed concerns about the case design and bulkiness, while others have mentioned issues with the screen protector and consider the price to be a bit high.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 360 reviews
Rated 5 out of 5 stars
Why not include camera cover?
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very sturdy and protective case for my new iPhone 16! The only complaint is that it does not come with a camera lens protector.
Why not include these with the case package. Stop being so greedy! I'm only a return customer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I always liked the defender series pro it's nice and rugged especially for what I do for work I have dropped my phone from the platform of a loader and it protects it.wwwe we ew to the same place and it
This reviewer received promo considerations or sweepstakes entry for writing a review.
Every time I get a new IPhone I buy this one very durable use them and when I get a new phone I hate to get rid of it with all the beating I give it looks like the day I bought it. I especially.buy it for the holster when I bought my new 16 Pro Max I couldn’t get the holster for about a week I was lost I highly recommend the Defender it’s the est out there
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is hard to review. The case is great-5 stars. However, Best Buy’s handling of it is a 0. I ordered it on Friday and was promised it on the next day. It never arrived. I called on Saturday and was promised that I would still get it on Saturday. Nope. Didn’t get it on Sunday either. I called and was hung up on, put on hold and left, I was refused when I requested to speak to a manager, and finally was told that they reordered and I would get it Monday. Nope. Finally got it on Tuesday. On Wednesday, Door Dash delivered another one. I called and was told that I could keep the second holster at no charge. The next day I got an email stating that I had to either return the second one or pay for it. I called again and they finally sent UPS to my house to pick up the second one. Best Buy and Door Dash both screwed this transaction royally. I was not surprised about Door Dash because they are terrible, but Best Buy is inexcusable.
Hello! We hope you enjoy the Defender Pro Series case. Should you experience any questions or needs as you enjoy this case, please reach out to our CS Team by phone or via chat, and we are happy to help!
Rated 4 out of 5 stars
Almost Perfect.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fits the 16 pro max very well, but does not come with a screen protector. I did perceive that reading the box and, of course, assumed it did. It should! Had to purchase a separate screen protector to stick on to the glass, hence only 4 stars. Just my opinion.