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Customer Ratings & Reviews

Your price for this item is $47.99
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The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 337 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection, grip, fit, and build quality of the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max. Many appreciate its MagSafe compatibility and the overall feel of the case. However, some customers have expressed concerns about the case design and bulkiness, while others have mentioned issues with the screen protector and consider the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 337 reviews
  • Rated 4 out of 5 stars

    Great case, the phone might be the problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, unfortunately it has an opening on the front and I've already damaged the screen protector on my phone. May be more of a design flaw on apple's behalf since the opening has functionality/features.

    I would recommend this to a friend
  • Cons mentioned:
    Case design

    Rated 3 out of 5 stars

    Mac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very different from the defenders. I used to buy. I’m kind miss the belt clip, which didn’t came in this one. It looks kind of weird with this open for the camera button.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We would be more than happy to help you get a belt clip! There is a holster redemption voucher in each case package and this can be redeemed online, free of charge. Alternatively, please reach out to our CS Team by phone or via chat, and we are happy to help with ensuring you get a belt clip holster to use and enjoy. OtterBox

  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some time i ried to buy cover for my phone, they always break. But when i change it to otterbox, i have never change it again, evenwhen i drop my phone, its aways secured. Good i found this product!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone case is ok but I dropped it once and kind of got scuffed. The side where the button on the bottom right is of the pro max isn’t covered which is why I gave it 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and it has been upgraded by their company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough as advertised and easy to add to phone. Trust me, I need a tough phone case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otterbox! We buy them for all of our phones and ipads!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong protection but add bulk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender Series Pro Hard Shell for Apple iPhone 16 Pro Max Black color added more bulk to the phone. Otherwise it seems to provide very good protection against drop. To receive the free phone clip, you have to order through OtterBox website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. Very durable and sturdy. Will last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    strong case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is in the trades field and is very hard on his phone. OtterBox has been a lifesaver to our bank account lol it protects his phone, not only from fall, but from any metal shavings or dirt that tend to clog the charging port and other areas.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    OtterBox - Defender Series Pro Hard Shell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protection. But if you don't have the carry outside case it is kind of hard to put and take out of your pocket

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! With our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a coupon code in every box to redeem for the Defender Holster accessory. If you need assistance with getting a holster, please contact our Customer Service Team via chat and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved OtterBox cases. Yet this one has some issues with the rubber cover around the case. If you are using a mag charger, it will stretch out the rubber and caused the case to look funny.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Phone Protection At Its Best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Otterbox Defender boxes for years. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox undefeated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bulky so it fits in my pocket pretty well. Defiantly work cause I already dropped it a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Iphone Case to Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to find how durable and tough this case is, creating less stress and worry if it's dropped or bumped Im very satisfied with this purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent case/camera button exposed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good case if you dont drop it on the side where the camera button is opened. Thank god i put a screen protector on it. If they made an otterbox where that portion was closed it would easily be a 5 star phone case

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case ( no flap over charger port)! OtterBox has some options now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my son a new phone and I purchased this other box case to protect it. It’s seeing and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S & T Prefect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong, tough, just what I needed! So glad I went to Best Buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappontment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely not worth the price. I have dropped my phone from less than the height of a water bottle and have cracked my screen protector 4X with this case now. Doesn’t protect near camera side button at all.

    No, I would not recommend this to a friend