Customer Ratings & Reviews
- Model:
- 77-96042
- SKU:
- 6589177
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the excellent protection, grip, fit, and build quality of the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max. Many appreciate its MagSafe compatibility and the overall feel of the case. However, some customers have expressed concerns about the case design and bulkiness, while others have mentioned issues with the screen protector and consider the price to be a bit high.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Over priced at BB; "kickstand" has to be ordered
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A major retailer puts these on sale every year just around Thanksgiving time for a small fraction of the retail price; and Best Buy will NOT price match from November something until December 3rd because they are consider "Black Friday" sales. Best Buy's "sale" price on these are lots higher than the major US retailer (more than double). I will be returning the one I purchased from BB for refund. Also, starting this year, Otterbox has stopped including the outer kickstand case saying it is for planet sustainability reasons (lol), but they will mail you one with a code inside the box, and there is a price and shipping that they "waive". I am sure that will change next year.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are for any inconveniences you have experienced with the retailer. Please feel free to reach out to the retailer you are working with on this to get further assistance with the sales. Regarding the holster, you are correct with our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a coupon code in every box to redeem for the Defender Holster accessory. This is not going to be changing in the near future. If you need assistance with getting a holster, please contact our customer service team and we are more than happy to assist with this over the phone, or via chat!
Sturdy Otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is sturdy. I only gave it 4 stars because I like the old lifeproof cases for the full protection.
I would recommend this to a friendOtter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Box is awesome. Work greats. Customer service was even better
I would recommend this to a friendGreat Case wish it has protection on the camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case for my phone is very well design and efforts perfectly on the new iPhone 16 Pro Max
I would recommend this to a friendNot My Favorite But It Will Suffice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see where this case has a lot more to offer than other cases out there - I believe it was on sale and that's why I purchased it. One thing I absolutely don't like is the case doesn't protect the button on the lower right hand side where you can instantly access the camera. I went to 5 different stores to look for cases and the selection was slim to none - not many choices and/or out of inventory so my hands were tied - I needed a case and went with this one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Danny! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please give our CS Team a call, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Otterbox case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case has been a staple since they first came out
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with Otter Box, don’t hesitate solid purchase
I would recommend this to a friendGet this case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great case, the rubber is strong and doesn’t break. Very comfortable to hold.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't provide ANY cushioning. Previous models were much better. Don't know why they changed it. My phone screen broke the day I got my new phone. Fortunately, I have insurance but I'm going to have to provide more cushioning for my phone before I get it fixed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Sturdy case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy phone case. My son loves the case . Got the last one that day in fact.
I would recommend this to a friendGreat BUT….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great BUT, the industrial designer was either scared, lazy, or didn’t know what they were doing. Having cut off the frame and bumper to accommodate the new camera control was sophomoric at best. I will replace this when I find a vetted product that knows what it was doing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
OTTORBOX DEFENDER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HAVE USED OTTERBOX DEFENDER ON NUMEROUS IPHONES, GREAT FOR Accidental DROPS.
I would recommend this to a friendOtter box case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit phone very well. Less bulky than other cases used in the past
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and easy instructions to put together. Does exactly what it’s for.
I would recommend this to a friendThe only brand to go with
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk about yourself but when you need to protect the phone theres no other brand to trust.
I would recommend this to a friendOtter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this otter box but they are usually very well made and are tough.
I would recommend this to a friendPhone Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can never go wrong with an OtterBox. Love the color.
I would recommend this to a friendPhone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. I love it! Very sturdy my phone is safe.
I would recommend this to a friendOtter Box Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Otter Box case is nice and solid but it’s a bit bulky.
I would recommend this to a friendNo ther brand to go with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several of different colors. Wouldnt chose any other brand.
I would recommend this to a friend