Customer Ratings & Reviews
- Model:
- 77-96042
- SKU:
- 6589177
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the excellent protection, grip, fit, and build quality of the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max. Many appreciate its MagSafe compatibility and the overall feel of the case. However, some customers have expressed concerns about the case design and bulkiness, while others have mentioned issues with the screen protector and consider the price to be a bit high.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase!!!The device is working perfectly
I would recommend this to a friendPhone case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case easy to assemble and durable worth the $
I would recommend this to a friendCover for iphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but wanted something thicker. I drop phones.
I would recommend this to a friendChris’s iphone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This iPhone 16 pro max is by far the best iPhone I have bought. The ease of use is incredible.
I would recommend this to a friendOtterBox iPhone 16 Pro Max case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice bulky and yet slim. It’s easy to assemble when putting on.
I would recommend this to a friend- Cons mentioned:Bulkiness
Ok but not like they used to be
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not like the old school otterbox cases. Not near as durable. And the cutout for the camera button is a major weak point
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope that you enjoy the great protection of the Defender Pro Series case! The design of the case accommodates seamless use of the technology inherent to the device. Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions or needs that arise!
Disappontment
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely not worth the price. I have dropped my phone from less than the height of a water bottle and have cracked my screen protector 4X with this case now. Doesn’t protect near camera side button at all.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Our newly designed cases are fully compatible with the iPhone 16’s innovative camera control button, ensuring seamless functionality and style. After thorough testing, our engineering team confirmed that the updated notch design maintains the same high level of drop protection you expect from us.
If you have any questions or need assistance, our Customer Service Team is available via chat and happy to help!
They are the Best...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like Otter box...Will repeat myself... Have several Otter box covers for my iPad Pro, etc...
I would recommend this to a friendBuy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean its an otter box. Bulky but durable. Just know the case goes under the camera control button, so that part isnt protected.
I would recommend this to a friendOtterBox - Defender Series Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OtterBox - Defender Series Pro works as expected. The color is nice.
I would recommend this to a friendperfect for a clumsy person
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect phone case. Very comfortable in hands. Even able to press button comfortably on side of phone for a camera function.
I would recommend this to a friendAmazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product I only buy this brand for my phone
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would like to see a belt clip for the price
I would recommend this to a friendLove Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved Otterbox. I will always get one with a new phone
I would recommend this to a friendOtter Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I Loved very Nice I used every day in my job!!
I would recommend this to a friendDefender Pro Hard Series is priceless!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defender Pro Hard Shell is the very Best Quality of several i've EVER tried! The plastic layer & rubber outer layer is 2nd to none!
I would recommend this to a friend- Cons mentioned:Case design
Terrible access for notification menu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is poorly designed due to its construction, resulting in it already starting to peel apart. I had to remove the bottom tab where the cable is plugged in because it was excessively difficult to open. Additionally, the most significant drawback is that the case makes it nearly impossible to swipe down from the top to access notifications.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Otterbox Iphone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for the price! Love OtterBox products.
I would recommend this to a friendSr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about customer service and products, have been very very good. Happy to say this about Best Buy.
I would recommend this to a friend- Pros mentioned:Protection
Look for another case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this case because I have always used Otter boxes, but this is the first time I am disappointed. It will protect your phone, the only major flaw is the right side camera button. It will most likely break your screen or screen protector if the phone falls and the point of contact starts from that side. I had dropped my phone a couple of times but when it hit the side of the table, it completely shattered my screen protector. I would keep replacing my screen protector because somehow during work it will start to crack from there. Past Otterboxes never had this problem from my experience.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, John! We are so sorry to hear you experienced an issue with your case and screen protector. Please reach out to our Customer Service Team via chat, and we are happy to help with this situation!
