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Customer Ratings & Reviews

Your price for this item is $47.99
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The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 330 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection, grip, fit, and build quality of the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max. Many appreciate its MagSafe compatibility and the overall feel of the case. However, some customers have expressed concerns about the case design and bulkiness, while others have mentioned issues with the screen protector and consider the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 330 reviews
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great Phone Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thicker than normal case but feels like more protection than those slimmer cases. Easy to put on and very grippy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Otter Box Defender Series Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box Defender Series Pro is slim and rugged enough to protect my iPhone 16 Pro Max. My dropped several times protecting my phone and the screen. You get the protection you need with an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little reluctant to buy this case because of the big cut out. So I bought another brand on Amazon. After putting that case on my iPhone 16 Pro Max, I seen why Otterbox went with the cut out. With the other case it was hard to use the camera control. With the Otterbox it’s simple. I’m hoping Otterbox does revise this now that a cut out with glass seems to be the way to go, but from the options that are currently on the market. This is the only rugged case I’d recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is a great case. I just wanted a different color. I was able later to find the color I wanted. This case does an amazing job of protecting my iPhone 16pro Max. I do find it a little pricey. I live a very adventurous life and always on dirt bikes and camping. This definitely protects my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say…Otter Boxes are simply the best. Protects the phone really well and gives me peace of mind you can’t put a price on. Fits the iPhone perfectly and all the buttons and charging port remain easily accessible. Best case for people that tend to drop their iPhone often or do heavy duty type work.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Grip

    Rated 5 out of 5 stars

    Not too tacky, just enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my OtterBox because I work outside and I’m not very nice to my phone. It’s not too bulky. It has just enough tackiness to stop it from sliding off everything but not to stick to anything. Great product. You should own one.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my otterbox phone protector. I love that it has the magnet in the back so I can add a pop socket to it and that I can still mount it to my car windshield with a MagSafe phone mount. It’s also very protective for my phone. I’m the worst at always dropping my phone and it has held up great. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    PHONE CASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great thin. Have always loved the OtterBox. They worked great on keeping my phone protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Case design

    Rated 1 out of 5 stars

    Design flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the defender series case for my new iPhone 16 pro max and noticed the case cut out for the camera button and was concerned it would not adequately protect the screen in that area. I purchased a screen protector just in case and have had my phone 3 days and I drop it once and landed right on that unprotected area and cracked the screen protector, I feel this is a serious design flaw from a company that I have used for 20+ years for all my phones going back to the 3GS because of the great protection they offer I will be returning this case and looking for a different case that fully protects my $1500 phone I am very sorry that they don’t have any options that don’t have that cut out

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The new and improved design works seamlessly with Apple's new camera control button on the Apple iPhone 16 line of our cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated up from Drop+ 4x rated on previous versions.
      We are so sorry to hear about your screen protector experience. If the screen protector was one of our products, please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Best Rugged Case ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been the most durable and most comfortable case for my iphone, hands down. The security it brings knowing my phone is highly protected and the added grip it provides to ensure that it won’t slip out of my hands or off surfaces is more thsn I could ever ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box case is fantastic so there’s nothing bad to say about the product. However, on the Best Buy website it says that you get a free phone holder and I was told that Best Buy didn’t offer them.They referred me to Otter Box . Otter Box told me that the phone holder came with their cases and offered me a free holder. Shoutout to Otter Box for stepping up. This is what the Best Buy website advertised. • Free holster available (post purchase) To belts or bags and doubles as a handsfree kickstand.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Grip

    Rated 5 out of 5 stars

    Ottee box defender pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and very compact. Feels good in my hands and adda some nice weight to the phone. I like that the charging port has a cover to keep it clean

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cover. Feels good in hands. Not to bulky. Works w magsafe charger

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    OtterBox Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is all around a great company who make great products. So when it comes to my phones cases there is no second guessing on what case im getting.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Case design

    Rated 4 out of 5 stars

    Good. But a weak point.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. But design for camera button shows a weak point. I had to replace the screen protector already due to drop where the phone landed on the one vulnerable spot.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Grip

    Rated 5 out of 5 stars

    Iphone Max Pro Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Case. Both Sturdy and easy grip. Would highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product as it is an otter box. Fits the phone really well and no damage has occurred after dropping Phone several times

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Eh. Just okay and a terrible camera opening

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an Otterbox Defender user since my iPhone 8 and always loved the products. This one falls flat. They seem to be the only company who didn't at least try to protect the camera button. Also, I have had it less than a year and the corners are already loosening. Like most companies lately, they seem to be going downhill. Saying that, it does offer good protection. While I can't say I love the case, it's okay. I recommend it to anyone who needs a good rugged case and hopefully won't drop it on the wide open camera button.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case.

      We're so sorry to hear about the trouble with your case! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    10out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Great feel, durable, nice looking, quality

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Case design

    Rated 4 out of 5 stars

    It’s an Otterbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy protection. I have never had a problem with otterbox cases. Do not like the side opening on the case for the camera button, but I realize it is designed like this to accommodate Apple’s design.

    I would recommend this to a friend
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